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Disconnecting an IVR device from a conference

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windsir4

Technical User
Apr 26, 2007
32
US
When I add an IVR device to a conference, I cannot disconnect it once the conference is over other than physically resetting the device. In this case the IVR device is a phone coupler going to a Riedel intercom system. I read you can make a short code with the extension number and set a time for it to reset or I can disconnect it through system status. Is there another way I can hang up the device from a user extension once it's in the conference? Thanks
 
transfer the conference call to a system phone then select the user from the conference and then drop them.
Mike
 
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