Recent content by thejkro

C++ sets environment variables for the system. You may want to compare those from the working instance to the non-working one. The biggest environment variable it sets is where the installation is located. This could be a problem say if the installer installed C++ in Program Files (x86) and...

You should try 'list public' to get a full list of the table. Then find the entries that are assigned to that trunk-group. Then use 'change public (ext len) ext (ext code)' to find those specific entries and delete them. You should replace (ext len) and (ext code) with the data from the 'list...

Hey guys, I've got a problem here that's been bugging me for weeks and I just can't figure it out. We have multiple sites, each with their own media gateway, range of extensions, and range of phantom extensions for call parking. I've got more than one complaint about two parked calls talking...

Cov y means once routed follow the coverage rules for the number routed to. Cov n means don't follow the coverage rules for the number routed to. Let's say extension XXXX has a coverage path of 1 and that sends calls to voicemail after 4 rings. If a vector line read: route-to number XXXX...

I agree with David. Maybe we're not understanding what you're actually looking to do. Are you want to forward the call to an external number when all the agents are busy or unavailable? Like a night service or something like that?

Depends. If it's the software installation CD then definitely yes. If it's the nightly backup CD then no you can leave it in the drive.

You're right on most of your assumptions. The web interface is used for just about everything settings-wise. Subscriber administration is still done on the CLI. You can setup your ASA to connect to the LX so you don't have to log in to the web interface every time. You don't have to wait for...

For the last part of your question, when you do a route-to you should check to make sure that the coverage part of that line is set to 'y'. Now for the first part... I was thinking about this for a while and I can't think of a good way to do it. However, here's a really bad and...

Short of a vrt I'm not sure there's a way to check a list of pins other than listing all of them in the vector. collect 4 digits after announcement xxxx route-to vdn if digits equal xxxx route-to vdn if digits equal yyyy route-to vdn if digits equal zzzz etc

Merrie: Wouldn't that require that they push 1 to go to the console and 2 to enter the extension? I think more what ONsite is looking for is as simple as: 1. collect 4 digits after announcement xxxx 2. route-to digits with coverage y 3. route-to number (console number) 4. stop That way if no...

I have to agree with adminman3. Given your time constraint of -today- I would say your best bet is to use vrt lists with area codes. Here is a site with area codes by state. http://www.50states.com/areacodes/ Sorry if it's not the best... it was the first result for a Google of area codes by...

craigdred you could try setting up a vdn and a vector a call filter. There have been a lot of posts regarding this lately. The way I understand it there's two ways (probably more) to do this. 1. Setup the unwanted number as an x-ported station and block it using EC500. This is a global...

I'm going to go ahead and take a stab and say that's not really possible without a separate paging system. In order to do what you want the reception area would need to call the music on hold source then transfer it to the page group extension. That would make music play overhead. But after...

I use a vector and a vrt. It's not as easy but if you have a lot of numbers calling in that you want to block it's the fastest way.

Have you tried connecting directly to the services port?