Block Incoming calls 3

[DontDeleteMeAgain]

CM5.1.1

I have a user that would like to block a certain number from the PSTN, i know i can create a VDN & all that, but is there something new in 5.1.1 that would enable me at the trunk level to block a number from coming in?

 

[SF0751]

I use Terminal Emulation to pull up the various "disp whatever" screens, then highlight and copy.

Then I paste each screen seperatly, using [ignore]

* paste results *

[/ignore] tags.

You can also use [ignore]

[/ignore] tags if you can post the images on a public server.

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[DontDeleteMeAgain]

LOL, i meant posting them on here.

display cor 994                                                 Page   1 of  23
                              CLASS OF RESTRICTION

               COR Number: 994
          COR Description: Test Incoming Block

                      FRL: 0                                APLT? y
  Can Be Service Observed? n           Calling Party Restriction: origination
Can Be A Service Observer? n            Called Party Restriction: none
        Time of Day Chart: 1       Forced Entry of Account Codes? n
         Priority Queuing? n                Direct Agent Calling? n
     Restriction Override: none       Facility Access Trunk Test? n
     Restricted Call List? n                 Can Change Coverage? n

            Access to MCT? y            Fully Restricted Service? n
Group II Category For MFC: 7            Hear VDN of Origin Annc.? y
         Send ANI for MFE? n             Add/Remove Agent Skills? n
            MF ANI Prefix:              Automatic Charge Display? n
Hear System Music on Hold? y   PASTE (Display PBX Data on Phone)? n
                        Can Be Picked Up By Directed Call Pickup? n
                                    Can Use Directed Call Pickup? n
                                    Group Controlled Restriction: inactive

change off-pbx-telephone station-mapping 0002                   Page   1 of   2
                  STATIONS WITH OFF-PBX TELEPHONE INTEGRATION

 Station        Application Dial   CC  Phone Number      Trunk       Config
 Extension                  Prefix                       Selection   Set
 0002              CSP      1    -     2122822727         ars        5
                                 -
                                 -
                                 -

display station 0002                                            Page   1 of   4
                                     STATION

Extension: 0002                          Lock Messages? n               BCC: 0
     Type: 6408                          Security Code:                  TN: 12
     Port: X                           Coverage Path 1:                 COR: 994
     Name: Test                        Coverage Path 2:                 COS: 1
                                       Hunt-to Station:
STATION OPTIONS
                                           Time of Day Lock Table:
              Loss Group: 2          Personalized Ringing Pattern: 1
             Data Module? n                      Message Lamp Ext: 0002
            Speakerphone: 1-way               Mute Button Enabled? y


          Survivable COR: internal              Media Complex Ext:
   Survivable Trunk Dest? y                          IP SoftPhone? n
                                              Remote Office Phone? n

display off-pbx-telephone configuration-set 5



                                  CONFIGURATION SET: 5

                      Configuration Set Description: Test
                               Calling Number Style: network
                                CDR for Origination: phone-number
                 CDR for Calls to EC500 Destination? n
                        Fast Connect on Origination? n
                       Post Connect Dialing Options: out-of-band
                      Cellular Voice Mail Detection: none
                                      Barge-in Tone? y
                        Calling Number Verification? y
          Call Appearance Selection for Origination: primary-first
                                   Confirmed Answer? n

 

[DontDeleteMeAgain]

so now, when i make a call from 282727 to any other phone, it rings

 

[SF0751]

Could you also post page 2 for the off-pbx station-mapping for x0002?

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[DontDeleteMeAgain]

change off-pbx-telephone station-mapping 0002                   Page   2 of   2
                  STATIONS WITH OFF-PBX TELEPHONE INTEGRATION

 Station       Call       Mapping      Calls       Bridged        Location
 Extension     Limit      Mode         Allowed     Calls
 0002           2       termination    all         both

 

[SF0751]

Okay, that's the problem..... make the following changes:

Mapping Mode = orgination
Calls Allowed = none
Bridged Calls = none


I think that Mapping Mode is really the only important setting, but change the others anyway.

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[DontDeleteMeAgain]

It works, but only with Verizon circuits, my Paetec circuits still let the call in.

 

[SF0751]

Do your Paetec circuits bring you Caller ID?

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[DontDeleteMeAgain]

Yes, i changed the ars to fnpa & now it is blocked going to Paetec. But what do i do if the abuser has a number in my home npa? i guess make an entry in the ars just for that number & change it to fnpa?

 

[SF0751]

That's what I would do.

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”

 

[DontDeleteMeAgain]

thanks!!!!!!!!!

 

[craigdred]

This does not work. Anyone have any other ideas? I have harrassing caller issues as well.

 

[thejkro]

craigdred you could try setting up a vdn and a vector a call filter.

There have been a lot of posts regarding this lately. The way I understand it there's two ways (probably more) to do this.

1. Setup the unwanted number as an x-ported station and block it using EC500.

This is a global setting and should block it system wide. The bad thing is that it uses up a station license because it's x-ported. At least that's how it is in CM4. The good thing is that you don't have to a whole lot of configuration. Once the station is configured and EC500 setup you're done. The number can't call in anymore.

2. Use a vector and a VRT to block the number.

This will only work if you forward the call to the vector prior to forwarding it to the station. So NOT a global setting. It doesn't use a station license but again you would have to change the incoming trunk handling for each DID you wanted to pass through the filter first. Bonus is that a VRT can hold 100 numbers. And if you fill that you can just added another VRT and have the vector run the ANI over both lists and so on.