Recent content by tech1999

I am at the site and can update the Version = IP 500 V@ 9.0.2.0 build 860 Basic-Partner

Hello, We have purchased the license to upgrade IP Office Basic to Essential. What are the steps to perform this upgrade? I have installed Essential systems from scratch in the past. Unit is currently Office Partner edition version 9 something. Thanks for the Help

By the way where do i setup "transfer only permissions

TouchToneTommy...I will set that up Saturday.

Hello, My System is: Magix Release 4.0 v7.0 Mode: Hybrid/PBX Merlin Messaging R4 My Magix Messaging will not transfer to a Calling Group. I created Calling group 770 with the voicemail extensions, The trunks ring in to this group. The vociemail answers and plays the greeting. I have option 1...

Had to go with Merlinman on this one. Thanks to All for your ideas. Tech1999

Can some test this for me? Maybe dialing 799 from sa Voice or *799 and let me know if it works. Thanks Telecomboy!

Hi, The Partner operation is: 1) User dials *70 2) Pages a team member, asking them to pickup the intercom, waits for them to pickup. 3) Intercom Button is flashing on all sets. 4) Team Member pick up Intercom line and "Meets" the waiting member. Thanks for your help.

Hello All, Does the Magix 4.0 system have a "Meet me page" feature? I have a customer that is upgrading from a Partner and they use the "meet me page" feature 50 times a day. Please help! Thanks, Tech1999

tlpeter, What VPN router do you suggest? What do you make of this? 192642338mS H323Evt: RTP(50r): 192.168.1.240/16386 10.10.10.200/23624 CODEC=Ulaw64K(5) PKTSZ=160 RFC2833=off AGE=1170 SENT=57 (avg size=160) RECV=50 (avg ze=160) 192671108mS RasRx: v=IFace=LAN2, Src=10.10.10.200:49301...

25564528mS RasRx: v=IFace=LAN2, Src=192.168.0.171:49303, Dst=192.168.1.240:1719 peb=0 RasMessage = registrationRequest 25564528mS H323Evt: Recv: RegistrationRequest 192.168.0.171; Endpoints registered: 2; Endpoints in registration: 0 25564529mS RasTx...

hairlessupportmonkey The VPN = two Neatgear Pro safe FVS 318 routers. Were is this area programed (ensure anything that is inspecting h323 traffic is disabled)? IpGuru I'm replacing one of the VPN routers shortly. Bas1234 I will give that a shot also. Thank to all for the help! RMG

Hello Posthairlessupportmonkey The network is two connected VPN routers. One is subnet 192.168.1.0 (IPO is 192.168.1.240 in trace above). The other subnet is 192.168.0.0 (Extn299 is 192.168.0.170 in trace above). Hello Bas1234 There are only two IP Phones in the system, on subnet...

Hello, IPO 500V2 8.0 Ip phones keep rebooting after getting command "H323Evt GK: Unregister endpoint" I have two phones on this subnet having this issue. Its seems to be a "timer" deal. They boot about every six minutes. 1616 Phones. Trace: 53445729mS H323Evt: v=0 stacknum=250 State...

Found the fix. The FIM card in slot 10 was set at 2, which to me means bay 2 and 3 are enabled. The FIM card has 3 outputs, all I need are 2. I went to form 04 option 71 and changed it from 2 to 3 and now all is well. The manual states when this card is enabled for 3, you have Bay 2 Bay 3 and...