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Recent content by Tarvez

  1. Tarvez

    Change topic name on the agent display

    Do you want to create New Topic and Integrate on IVR?
  2. Tarvez

    Agents cannot log in UI

    Check TAPI settings in IPOffice Security, TAPI should enabled
  3. Tarvez

    Web UI language settings

    Yes Web UI and ChromeApp UI only supports english IPOCC Classic (Thick UI) Agent UI supports non-english language
  4. Tarvez

    PGbackup

    What error you are getting when executing dataimport.exe Could you please check logs files located on %TEMP% location of IPOCC server.
  5. Tarvez

    Reporting on Dialled numbers

    IPOCC Call detail report will provide all the information related to each call and call legs also.
  6. Tarvez

    IPOCC and SE Secondary Server

    IPOCC doesn't support Resiliency. Will support in future releases
  7. Tarvez

    IPO and IPOCC Problem

    Check IPO task server logs also under IPOCC Console
  8. Tarvez

    Migration from CCR to IPOCC and TAPI pop-up

    IPOCC Supports Salesforce CRM.
  9. Tarvez

    Nortel phone

    Hi, I have configured Nortel 11xx and 12xx phone with Avaya IPoffice server edition release 9.0 When i make a call from one phone to another, phone shows "Cann't find user" error message at phone screen. Can any one help me to resolve this issue. Any help is appreciated.
  10. Tarvez

    Play an wav file to all internal users

    Agree, I should find some other to do this
  11. Tarvez

    Play an wav file to all internal users

    How we can do this?
  12. Tarvez

    Play an wav file to all internal users

    Thanks Okkie26, I will try and post result
  13. Tarvez

    How can we do call barring on H323 trunk

    Okkie26, could you please let me know the full implementation
  14. Tarvez

    Play an wav file to all internal users

    group paging option is there in IPOffice, can we use this option and achieve this
  15. Tarvez

    Play an wav file to all internal users

    I want to use this feature as reminder call, same like meeting reminder in outlook I will schedule a call 15 minutes before the meeting and all 90 users will get a reminder call, once user answer specified message will play. Not mandatory to answer by all users, if user is outside office and...
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