Recent content by SRC1

I have a BCM 400 4.0 My customer uses as a backup system. New to this customer I was contacted to help with a call center issue. Someone changed something in programing no problem fixed. So since I'm new to this customer I was taken to the sever room to check out the systems. The backup...

Yes same extension number and in Call Pilot shows the schedule we built and should be active just will not forward calls during the schedule time

I have a BCM 450 6.0 and 1 of the 1140's stopped working so we replaced in with a good one but since this change Find me Follow me stopped working. Any ideas thanks in advance. Steve

Thanks so to access PRI from 50s what dest code would work?

Guys I have a 3 BCM50s using analog lines for out dial networked with a BCM 450 with a PRI. Need to have 50s use PRI on the 450 for out dialing. BCMs use customer network with H323 trunking over IP trunks and dest codes. Can't seem to get a routing solution have tried a few with no luck. Any...

have you programed dest codes and routes using H323?

Some routers if the demark is extended by the carrier to a RJ45 a strait cable will work, plugged directly in to the router may require a T1 crossover cable you can find pin out on Google

I would check with SIP carrier sounds like call is established

I have a BCM 450 rel 6 that has 4 DSM 1 DTI 1 4X16 1 ASM 8 plus I have a CEC card installed there are 130 plus digital sets working and 16 IP sets and we have 22 keycoded ip clients. If we try to connect 1 IP set it says en-failed DN I can connect a Digital set no problem. Thanks guys in...

No this was a new customer trying to help with her Panasonic I couldn't find much on commands for interface so referred her to a local Panasonic tech. Thanks again help your response.

Thanks. Yes I'm in Kentucky

Can this be checked through a phone set?

I have a new customer who has a old Panasonic system in which line 2 which always was answered with greeting 2 after 4 rings stopped and is now playing greeting 1 instead. This is a problem because line 2 is a different business. Not sure where to look have tried a few things but cannot find in...

Have a BCM 400 4.0 that we just cut from analog to T1/PRI change out cards put DTI on bus 7 enable card with a loop back and every thing go right. PRI does not sync D channel unless it is looped back to get D channel to sync and then it runs clocking errors if you unplug or make changes to card...

Yes the latest patches on the Avaya pep library. SU Desktop 004 SU system 017