Recent content by SAbb

Figured it out in the end. You can't specify it as a path, I had to rename the server the same as the old one and then chose the restore to original location.

Previous post should say 'path I should use as the destination' not source.

OK, I've figured out the issue but it has now thrown up another problem. The issue was down to the fact the Restore session screen automatically creates a filter to show only the last 14 days sessions and because these tapes were from last month the detail was not available until I modified the...

I have created an isolated environment to test server recovery in the event of a disaster, which basically consists of a DC and a Brghtstor server. I am trying to merge tapes from the live environment into the test one at the moment. The merge job runs and completes successfully but when I try...

Sorry r11.5 not r12

In the console go to help then About CA Arcserve backup. When the dialogue box opens click Add/View Licenses. Check that the CA ARCserver r12 for Windows Tape Library Option is listed as licensed.

What version of the library agent are you using?

You could try upgrading the agent to v12.

We upgraded our backup servers to Arcserve R12 a month ago and the other day I upgraded the client agents on all our servers. I have re-submitted the backups and re-selected the use client agent option. Since then we have a bit of a weird thing happening. If the full selection is chosen (the...

Sounds like there is an issue with the SQL agent license. When does it expire?

If you uncheck the 'Enable Media Pool Maintenance' the DB pruning will not get rid of the pool details. The checkbox can be found in the Server Admin, under 'Admin', 'Configuration'

Embarasingly this was down to tape compatibillity. SDLT 320s don't work with MSL6000's. They become read only and with the read only filter on (brightstor standard) makes the tapes invisible in the format window. We have replaced our tapes with SDLT2's. This has solved the issue.

This is down to your pruning job. The prune it purging the catalogue to keep it at a reasonable size. Stick the tape you want to restore from in and run a merge, this will merge the tapes catalogue with the databases catalogue.

I think this may be the issue. The tape drives are fine but the changer is installed as "Unknown Medium Changer" I've installed the latest drivers from HP with no avail. Time to phone HP support. Cheers anyway.

I have ran an inventory on the library and can see all media both blank and used. It's only when I try to erase or format the problem appears. The selection window is blank. Any other ideas?