Recent content by rtb20926

Yes it's a 100DCD card in slot 6. Is there any reference material that explains the errors/codes? Thanks!

Thanks for the Alt P I'm working with a customer who is having intermitant disconnect issues with calls. They will be talking and suddenly the call will be dropped and they will have to call again. I have been looking through the error log (Last 99 perminant) and there are errors but I need to...

It has been awhile since I have had to clear alarms. Is it Alt I to clear through WinSPM?

Merlin Magix Problem: occasionally there will be multiple calls in process and then they will be dropped at the same time and at the same time of day. This happens once or twice a week between 4:00pm and 5:00pm . I'm convinced it's the Telco. and there PRI. Will the SMDR show whether a call...

Maybe this will help. I'm not a pro by any means but I have been working on a Netgear router lately and reverted back to such links through troublshooting. http://kbserver.netgear.com/kb_web_files/n100772.asp http://kbserver.netgear.com/kb_web_files/n101179.asp

I can definitly try that and see what happens. Great suggestion thanks!

Merlin Magix The operator is programmed to voice annnounce first. I have multiple phantom extensions set up for external forwarding to remote users. The problem is that the operator can't transfer a call to a phantom user. It works fine for internal users. The operators phone is trying to voice...

When I press transfer it defaults to an SA Voice button which is the way it should be for internal calls. If I press transfer then SA Ring it dropss the transfer process. Then I have to press the line, press transfer and try again. Any suggestions? Ryan

I'm working with a customer that wants to be able to track calls inexpensivly (of course). I mentioned SMDR. I was thinking of connecting an old laptop to the SMDR port and running hyperterminal or procomm. Any suggestions or better solutions? Thanks!

RCF will forward on any call that would ring that phone. Internal or external, know matter how the ringing is set up. Take a look at my previous post on "External Call Forward". There is a lot of great advise! Ryan

The new card will work just like the old one did. The programming resides in the processor not the T1 card. Ryan

I have multiple extensions programmed for external call forward. For example: 2427 - Inter building extension with a phone connected. (works great!) 2450 - Has no phone connected. When the operators extensions (I havn't tested with any other extensions) receive a call and try to transfer it to...

For no apparent reason some of my MP3 files will not play. Even on MP3's that I have just downloaded! I'm getting this error when I try to open the file. Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to...

Your instructions worked perfectly! I used an adjunct number with the extension related to the DID. Thanks for all the help!

If all the DID #'s match the extension numbers how can I re-direct a DID to another extension number? Example 1: DID - 456-3875 Extension - 3875 Example 2: DID - 456-3875 Extension - 5600 Can example 2 be accomplished? If so how? Thanks!