occasional problems w/ netgear wireless connection?

[kskinne]

We bought a Netgear Rangemax wireless router for our home, and set it up last night, I just used the CD and followed the instructions and it set up a connection without any problems. It seemed to connect just fine. We have the Netgear 108 Mbps wireless PC card we use for our laptop. Got a few questions/issues:

(1) It seems like the wireless connection is unstable - we can connect to the internet ok, but every once in a while we will lose connection to the internet, or to email or instant messenger. However when I check the wireless connection status, it says it's connected and the signal strength is excellent (the router is just in the next room). But it still won't bring up pages in IE, or download email, etc. The modem is fine, all the status lights are green, and all the status lights on the router indicate there is a good connection. I have no problem connecting to the internet when I'm just plugged directly into a LAN port. The only way I've been able to get it to connect again through wireless when this happens, is to turn off the router, and turn it back on again. Any ideas why that's happening?

(2) We have more than one windows login on this computer - is there setup that needs to be done for the router under both logins?

(3) Should I use the Windows wireless network setup wizard, or should I use the Netgear configuration utility? Or does it even matter?

Thanks for your help,
Kevin

 

[rtb20926]

Maybe this will help. I'm not a pro by any means but I have been working on a Netgear router lately and reverted back to such links through troublshooting.

http://kbserver.netgear.com/kb_web_files/n100772.asp

http://kbserver.netgear.com/kb_web_files/n101179.asp

 

[schtek]

i would use the windows wireless network configurator, plus remove from the pc the netgear program.
another thing i would look at is other wireless network detections see what channel they are using and shift yourself away from them.

hope it helps

"Practice makes Perfect"
CPO rt'd RN

http://www.schtek.co.uk

 

[kskinne]

Thank you for the tips - I will look into this some more, and if I continue having these problems I'll post back

Thanks,
Kevin

 

[kskinne]

The problem was with our 2.4 ghz cordless phone being in too close proximity to the router. We'll move the phone and if we keep having problems will get a 5.8 ghz phone instead.

Thanks for your help,
Kevin