Recent content by rclements1

this is a part of the trace showing SDP options and codecs

Can I send you the trace to you're mail?

MiCollab softphone answers a call and connection is dropped instantly. WR trace shows 488 not acceptable from the intercom Invite is g711a and in a second attempt even all codecs (g7221 G722 g711a g711u and f729) (unrestricted codecs on the MBG V10.1.0.264 and Prack is enabled) you can state...

This Timeout is a FCOS or LCOS ?

Ive got a mailbox announcement with an option " ... or press 0 to be tranferred to the Centralist" I would like a Collect Digit Timer to run for 5 seconds before entering the nupoint voicemail box to allow callers to press the digit 0.. I Can't find the appropriate FCOS or LCOS

Hi Billz66, thank you for you're quick reply ! this customer has 2 locations with 3 MiVB-Consoles in total.. tenanting is no option here.. I don't really understand the first solution. LDN (local Directory Number ?) can you help me a bit more. the first alternative 1 is huntgroep with a...

Hi Guys, does anyone of you have a solution fot the following problem: MiVB Console answers all calls.. when not answering a incomming call the caller is presented with a RAD message from the 1st alternative. my problem. MiVB Console wants to use the "operator absent" function - when absent...

We have OIG running for Google integration .. but what Application should I use.. ?

Hi Jemson .. the customer doesn't work with ACD agents.. but normal users in Groups

Hi RAMitel Ill have a look at the APi thanx

I know there's a way with visual basic ... there was a script to logout all hotdeskusers at night.. this option is availible within the MiCD now .. but not the option Absent. The users can't be logged out because they personally have to be called on there DDI number ..

It's office 2016 and Micollab 6.0509.0 so Ill have to wait :-(

screenshothttp://files.engineering.com/getfile.aspx?folder=dd3fe479-a5f4-45d6-a6e8-866138f9b442&file=2016-02-12_08-35-26.jpg

Micollab 6 has no Outlook PIM integration option even after Enable the 'Outlook Extensions' in the custom setup .. please advice !http://files.engineering.com/getfile.aspx?folder=3152c012-cd5e-443a-b99f-a97e7bfd8654&file=2016-02-12_08-35-26.jpg

the mac is programmed in the teleworker ... delete it in the MBG.. and it should work fine