Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by mknutson42

  1. mknutson42

    1616 remote extn problems

    Thank you all for the responses. I believe I have figured it out. It has to do with NAT rules. Once I connect the phone directly to the modem it connects to the phone system right away. I am going to be sending this to our network team to configure the firewalls to allow traffic. Again thanks...
  2. mknutson42

    1616 remote extn problems

    @IPOfficeGuru and @joe2938 I have to agree with you in some respect. We are a Business partner and I have the AIPS Certification. Now I will admit that I am probably not on your level with IP Office. I just posted on here to see if anyone has run into this and had a quick easy fix. I am not...
  3. mknutson42

    1616 remote extn problems

    I have IP Endpoints for licensing. Although it seems the I do have the proper licensing as I can get my 9621 phone to connect to the system in question with no problems.
  4. mknutson42

    1616 remote extn problems

    I am having issues getting a 1616 to connect to my system. It will sit on Discover x.x.x.x screen. I have noticed that the file server IP does not seem to want to save everytime I look at the setup. It reverts back to 0.0.0.0. I am running IPO 8.1 and already have 2 remote phones working. I can...
  5. mknutson42

    Paging with TOA BG-2120

    So am I to gather that the issue is basically that Avaya needs around 600ohm and the TOA amplifier is 10km?
  6. mknutson42

    Paging with TOA BG-2120

    I have been struggling with this for 2 days now. I took out a Nortel BCM50 and put in a Avaya IP Office 500v2 9.1. I set up an analog station port for paging. I know it works as I hooked up my butt set and can hear a page. When I connect the TOA BG-2120 amplifier with Line 1 (on the amplifier...
  7. mknutson42

    VM Pro Holiday Help

    I am having a little problem. I have set up conditions for Christmas and generic holidays (ie. New Year's, Thanksgiving, ect.) I have set up the calendar condition and picked my days but I do not want the whole day to be on that condition (ie. closing at noon). How do I add time profile to that...
  8. mknutson42

    Intermedia SIP Trunk template

    I have read in Avaya's Application Notes for Intermedia SIP Trunk setup that there is a template for it. Although it does not say where to get these. Anyone have an idea where I can find templates for Avaya IP Office 500v2? Thanks in advance, Michael
  9. mknutson42

    system reboots when accessing voicemail

    I had the same issue with 8.1. My client was using Nortel Phones. I upgraded to the latest patch release on 8.1 and it fixed the issue. Upgrading to the latest patch release would but my first try. Simple to do and will let you know right away if it worked.
  10. mknutson42

    Nurse on Call

    I am need of some help here. We are running IP Office 8.1 and VM Pro 8.1. Here is what were trying to accomplish. -Call flow for Nurse on Call. -Menu with a 5sec timeout that goes to Nurse on Call extn. -If the press 1 (or something) they are able to set the call forwarding number for the nurse...
  11. mknutson42

    Boss Secretary setup

    Boss phone follow me here set to secretary. What happens when the secretary transfers the call to Boss? Would it just be a loop back to the secretary?
  12. mknutson42

    Cannot see Current .CFG or BAK filed in Explorer, but are Visible in Manager's Save As Dialog?

    My guess is that you have to use compatibility files. Worked for me. Just google compatibility files + (you OS version) and you should find out how to find them. For me (running windows 10) they are located in C:\Users\[USER]\AppData\Local\VirtualStore\Program Files (x86)\Avaya\IP Office\Manager
  13. mknutson42

    System Status 9.1

    I have finally got SSA 9.1 to work with Java. Although now it seems that I cannot pin SSA to the taskbar. Has anyone else noticed this? Or am I doing something wrong? Thanks!! Michael
  14. mknutson42

    Reset Security Settings

    @Gunnaro - It is IP Office 500V2 running 8.1.
  15. mknutson42

    Reset Security Settings

    We've had a tech in our company, (that is no longer with us thank heavens), that has changed the security password for security settings and did not document it. I am hoping there is way to get in or reset security settings. Any help would be greatly appreciated. Thanks! Michael

Part and Inventory Search

Back
Top