Recent content by m31690

Try pinging the PBX from the Callpilot, then ping Callpilot elan from PBX

CS 1000M/SG with three MG1000B Branch Offices all on Rel 4.5 All users are TDM BO User makes call over vtrk then tries to conference in another over vtrk, second call answers able to talk, press conf key to join both parties. original dialed party has speech paths but new party no speech path...

When you said the TN rings what type of ringer did the phone have. If it is a electronic ringer then find a phone with a old fashion mechanical ringer and see if that rings on the TN

Is there talk battery on the leads, Can you generate DTMF with test set when off hook

Take a look at the NTP feature guide for Direct Inward Dialing to Tie Connection under operating paremeters. I had this problem on a CS1000 to ASCOM wireless box. The CS1000 DID trunks are on a 1.5 T1. I set up a Analog DID route with one trunk member and using a Butt set I could dial the four...

Try changing your STRI/STRO to IMM or WNK on TN 3-1

LD 17 chg parm ERRM XBUG

I had this issue with a 4.0 system. Following was this fix from Nortel Restore failed due to a database version mismatch Document Id: KB99057589 Last Modified Date: 07-15-2010 Support Goal(s): CallPilot Access Level: External Entitled Description (Problem Clarification)...

Here's a method I've used before. 1) Make sure there is plenty of free space on the 201i D: partition. Enough to copy the approx 3.4G backup file. 2) On the D drive create a folder ex: "bkup" 3) Make sure the directory of backup on the network drive is shared 4) From 201i console go to...

Here's a link to Avaya doc that might be your problem https://support.avaya.com/css/P8/documents/100127466

Try pinging the CallPilot ELAN port from the CS1000 If the ping fails then login on CallPilot Console and click on services icon in the Admin Tools page Scroll down till you see IPSEC. If the status is "Started" then right click on IPSEC chose properties and change startup from automatic to...

Remove the Handset

Is this a system that is already installed and running, then log in and from LD22 PRT SLT will show installed keycodes for the release it is on.

Stat your DTR's (Digit Tone Recievers) LD34 STAT

The old Meridian Mail did a fox security check when booting up. It read the tape ID of the PBX and it had to match the ID on the MerMail install tape. Callpilot does not do this. The only thing that matters is the dongle in callpilot has to match the keycode sheet. I have a spare Option 11C...