Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by Klees

  1. Klees

    Auto Attendant Transfer Recording

    Awesome thank you We have VM Pro, I will assume the auto attendant uses a license, do you know if the additional recordings for transfers or anything else are going to use up any licenses? they are very limited so I dont want to make any promises. thanks!!!
  2. Klees

    Auto Attendant Transfer Recording

    Hey all, I am a CM girl working on my first IPO. I need to know IF this can be done. Can I have a recording played after an option is selected? example: for Mary at extension 200 press 1... I want it to say "for mary press 1" then the call is transferred but before the transfer it says "...
  3. Klees

    TTY phone needs a transfer button

    thanks, tested with the flash and its all good!
  4. Klees

    TTY phone needs a transfer button

    this is a captel device
  5. Klees

    non ACD hunt groups need to hunt on a no answer

    I am not sure I read this correctly, but you can try to add an extension and use that extension as the coverage path. cover that extension back to your vdn that hits main vector.
  6. Klees

    TTY phone needs a transfer button

    anyone know how to set up dial codes, FAC to set up a transfer button? Apparently this phone only has 3 speed dials and nothing else.
  7. Klees

    One X mobile Lite

    thank you thank you!!
  8. Klees

    One X mobile Lite

    Does anyone have the PBX programming doc for one x mobile lite. I can not find it anywhere... TIA!!
  9. Klees

    DID intercept issue

    well now, I finally figured it out. The intercept treatment works for DID's dialed into the switch, not for internal dial by extension treatment. I added a step in the vector to "go to step 6 if unconditional" 6. disconnect after annoucment xxxx uggggg!
  10. Klees

    DID intercept issue

    Yep, but if I chose a programmed extension it goes just fine... stumped!
  11. Klees

    DID intercept issue

    3 collect 4 digits after annc xxxxx for none 16:27:58 3 announcement: board 03A06 ann ext: xxxxxx 16:27:58 active announcement xxxxxx cid 0x1c1b 16:27:58 hear audio-group 1 board 03A06 ext xxxxx cid 0x1c1b 16:28:08 4 route-to digits with coverage y 16:28:08 denial event...
  12. Klees

    DID intercept issue

    Ok, done, I am getting the same denial event. 1751 no AAR/ARS route pat/pref
  13. Klees

    DID intercept issue

    DIAL PLAN PARAMETERS Local Node Number: 1 ETA Node Number: UDP-ARS Calls Considered Offnet? n ETA Routing Pattern: UDP Extension Search Order: local-extensions-first Location-Based Call Type Analysis? n Call Type Analysis Behavior...
  14. Klees

    DID intercept issue

    Hey sorry you can only assign an announcement, attendant or vdn. None work I even tried another announcement.
  15. Klees

    DID intercept issue

    I tried with the VDN no luck. I am dialing by extension. here is the trace ( cant copy and paste, I work on 2 different laptops) 3. collect 4 digits after ann xxxx for none 4. route to digits with coverage Y denial even 1751: no AAR/ARS route pat/pref 5. stop It doesn't even acknowledge...

Part and Inventory Search

Back
Top