Awesome thank you We have VM Pro, I will assume the auto attendant uses a license, do you know if the additional recordings for transfers or anything else are going to use up any licenses? they are very limited so I dont want to make any promises. thanks!!!
Hey all,
I am a CM girl working on my first IPO. I need to know IF this can be done. Can I have a recording played after an option is selected? example:
for Mary at extension 200 press 1... I want it to say "for mary press 1" then the call is transferred but before the transfer it says "...
I am not sure I read this correctly, but you can try to add an extension and use that extension as the coverage path. cover that extension back to your vdn that hits main vector.
well now, I finally figured it out. The intercept treatment works for DID's dialed into the switch, not for internal dial by extension treatment. I added a step in the vector to
"go to step 6 if unconditional"
6. disconnect after annoucment xxxx
uggggg!
DIAL PLAN PARAMETERS
Local Node Number: 1 ETA Node Number:
UDP-ARS Calls Considered Offnet? n ETA Routing Pattern:
UDP Extension Search Order: local-extensions-first
Location-Based Call Type Analysis? n
Call Type Analysis Behavior...
I tried with the VDN no luck. I am dialing by extension. here is the trace ( cant copy and paste, I work on 2 different laptops)
3. collect 4 digits after ann xxxx for none
4. route to digits with coverage Y
denial even 1751: no AAR/ARS route pat/pref
5. stop
It doesn't even acknowledge...
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