Recent content by khail

I'm not sure about the licensing, I only have the 61c that I use it on. Rick from RSI is upfront about everything. I asked a lot of questions and didn't get surprised when the bill came. I don't think you need licensing for the other systems, but I think you need the licensing for extra...

I use it with a 61c, with about 650 users. It simplifys a lot of functions. It really comes in handy if you have no one else knowledgable with your phone system. I'm a telephone guy working with IT guys. Anytime I take time off most of the MAC's are done with no problem. It also makes it easier...

The MBM's would never intialize, so the phones didn't work. I changed out the harddrive and everything came up. Thanks for your help guys.

Right now I can't log into the BCM. I can download Element Manager from the BCM, but it won't let me login using EM. My passwords don't work thru the serial connection when it asks for a password. The MSC status light is solid once the unit is running. That's why I thought it might only be...

So I probably have a bad harddrive and msc?

If the harddrive fails to load will the telephony side of the BCM still work? That's basically the question. I had a GASM8 go bad as a result of a lightning hit to a phone connected to it. It also took out the DTM and a DSM 32 in the system. I replaced the modules and now they won't intialize...

I forgot to post yesterday that I got the problem fixed. It seems when the pwr supply went out, it took out my 3 analog cards. I replaced them and everything works fine again. Funny how it didn't mess with the digital cards, since the pwr supply has a big burn hole in it. Thanks for the help...

As soon as he said that, the bell went off in my head. I'm pretty sure that was the problem. I may be posting tomorrow if I screwed up more stuff than I meant to. Dang I haven't had problems with this particular switch in about 2 years. First big problem I have in awhile and I act like...

DocVic- The pwr supply was the same model. When I say it was new, I just mean it has never been used. I powered down the shelf to replace the p/s. I have not checked the power harness. I did remove the cards and checked the voltage, but I didn't remove the digital cards because they seemed to be...

I had a pe pwr supply go out on one of my shelves. I replaced the power supply with a brand new one. Now the digital phones on that shelf (4 1), come up and work fine. The analog phones when I do a stat all show up as busy. When I check the voltage at the punch down blocks, none of the analog...

I have two CM-16's and they seem to work great, but once a day I get a BUG4216 on both TN's associated with these phones. Does anyone else have this problem?

Once you put it in the SDN, Callpilot will take over the calls. It worked whether I had HTA and FNA on or not. Thanks very much for your reply.

I have a 61c with callpilot 201i. I'm using app builder 04.04.04. This is my problem I have on app builder going to a Time control. On the Time control I have the inside going to two call transfers. The outside to VM. On the first call transfer 3365, if its busy or fails it goes to the...

Has anyone seen these Bugs before? I just started getting them this morning. I keep getting BUG6071 and BUG0101 constantly repeating. BUG6071 says "invalid CR pointer", but I don't know what this means.

Thanks for the replies. I just sent my info to Ken.