Recent content by jastuart

Sorry Brain F@rt. . . . Definity G3 switch and voicemail server. It has IP upgradeability with the appropriate cards and licensing.

Hello, How would I go about decommisioning the Voicemail Server and still keep it useable enough for resale? The main thing I am interested in removing is the voicemails left from before. Also, I would be interested in knowing what information would be useful in going about selling the server...

I am using Arcserve Brightstor 11.5 sp2 on Server 2003 R2. I rebooted the old server and had to run a chkdsk on the partition where Brightstor is located. I also had a broken trust which required me pulling the server off the domain and putting it back on . . . Upon opening up arcserve to...

Hello; I am in need of the process and explanation of the standard procedure to set SEND ALL CALLS to a cell phone number. I am dealing with an Intuity Audix (g3, I think) and Definity Site Administration --- Release R1.5.06. This forum has been a great help to me in the past and I am looking...

Issue was finally resolved after many software upgrades and two modems . . .

hello; We are trying to get more licenses for our VM system. The modem the VAR needs to call into won't pickup. The modem for the switch did. I can hear the phone system on the wall click with the rings, but the modem never picks up. I've tried another modem and confirmed it's the correct...

Hello; I am using Arcserve 11.5 sp2 and am backing up a local drive to a networked drive share. The amount of data is 750gb and being compressed to about 650gb, when the backup works. I often get flush issues on the windows server and it loses the primary backup file, ####.CTF. Now this file...

monyzummer, two quick question. Would upgrading definity software require an upgrade of the system, itself? is so, there is no question two. If not, would you recommend going to a newer version of site administration? Thanks Much!

Okay . . . it's my turn to apologize . . . I thought the TAC I thought was associated with the 800 number was, but it was 191 list trace tac 191 Page 1 LIST TRACE time data 11:44:43 Calling...

No need to apologize . . . I will open a new thread as if upgrading site administration enables more abilities . . display trunk-group 1 Page 3 of 10 INCOMING CALL HANDLING TREATMENT Service/ Called Called Del...

As for VDN's and Vectors: list vdn VECTOR DIRECTORY NUMBERS Event VDN Vec Orig Notif Skills Name (22 characters) Ext Ovrd COR TN Num Meas Annc...

Thanks montyzummer for your assistance . . . I am in advanced emulation on Definity Site Administration R1.5.06 and am running through what you posted. list trace trunk 1 or 2 or 3 all are ""trunk" is an invalid entry; please press HELP" I am unsure what is meant by "ddi" and "display inc t...

Most definitely, I have the trace started before the calls . . . .I am emulated in site administrator, does that make a difference? Do I need to actually be at the system terminal and watch it there?

Thanks for the quick reply! I ran through what you'd mentioned and listed it below: list trunk-group TRUNK GROUPS Grp No. Out Que No. TAC Group Type Group Name Mem TN COR...

System ::: DSA R1.5.06 The situation I am dealing with is this: Calls come into our Customer Service line and they are routed to the first available customer service rep in a round-robin fashion. This needs to be change to calls coming to a prompt for a group of Customer Service Reps...