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Recent content by FrancoisOuimet

  1. FrancoisOuimet

    Forced Account Code for LD

    What's the easiest method on a 3300 4.1 to setup a forced account code to only 1 extension for long distance calls?
  2. FrancoisOuimet

    DHCP 2008 server issue.

    Are you using SP1? Is it 2k8R2?
  3. FrancoisOuimet

    Call Forward Voicemail destination

    Embedded VoiceMail....
  4. FrancoisOuimet

    Call Forward Voicemail destination

    Just looking for some help on forcing a call to get to the forwarded sets destination's Voicemail rather than the dialed number's Voicemail. IE- 2000 is forwarded to 3000....When calling 2000 it rings 3000 but I get 2000's Voicemail. We want it to get 3000's Voicemail. This is a 3300 on MCD...
  5. FrancoisOuimet

    Rightfax T.38 / 3300 integration

    We deployed Xmedius at our site and it was real straightforward and worked once all programming was complete...
  6. FrancoisOuimet

    Bluedoot

    I have a many bluedoot headset and need to configure with Mitel phone. Anyone do this before? I tink Bluedoot work with chirty tree hundred...No?
  7. FrancoisOuimet

    Need Answer to DBNETSX Protocol error

    What are you trying to do exactly? What load is the PBX at? What Mitai SDK are you using?
  8. FrancoisOuimet

    Unified Communicator Advanced softphone can't dial

    Ensure Mitai is enabled in the Class of Service for the softphone..HCI/CTI Call Control and Call Monitor. Is this a "new install"? IE- You never had YA previously? Do you even have softphone licenses? Some vendors assume it just comes with them...
  9. FrancoisOuimet

    No Voice on Teleworker using SonicWALL NSA 240

    I would suggest your vendor provide you with the Engineering Guidelines doc...When in a DMZ you MUST be in Server-Only mode. You do it via the console and select "Configure this Server". You will have an option to change to Server-Only mode.
  10. FrancoisOuimet

    Mitel 'Ticker Tape'

    prairieFyre always recommended and tested with Spectrum back in the day...
  11. FrancoisOuimet

    YA Pro/Lite Softphone and Teleworker Solution

    Rob, Do you have any physical sets configured as Teleworkers? Do they work if you do have them?
  12. FrancoisOuimet

    YA 5.0 Startup error

    Try renaming the Newheights folder found under Docs&Settings\<Username>\ApplicationData. This will force YA to create a new instance of the DB locally on the users PC. You could also try uninstalling and deleting that directory along with the directory within Program Files, rebooting and...
  13. FrancoisOuimet

    Teleworker audio issue.

    When in Server-Only mode you should really experience 1 way audio NOT no audio. Does this firewall have 3 or more ports? You need to ensure you're in Server-Only mode as well...
  14. FrancoisOuimet

    Mitel Agent Portal, 6140

    I used to support it...What's the issue? I don't ever recollect anyone calling it the "Mitel-IVR" either....It's a screenpop application mostly used in ACD environments.
  15. FrancoisOuimet

    Spectralink i640 Push to talk

    Check this out http://www.spectralink.com/files/literature/TB-04-10.pdf
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