Need Answer to DBNETSX Protocol error

[yeebe]

thread1329-1421870

Does anyone know what this error message means cannot find anything:

DBNETSX: system_is_busy - Protocol Err= 2

 

[FrancoisOuimet]

What are you trying to do exactly?

What load is the PBX at?

What Mitai SDK are you using?

 

[Mitelpassion]

you are running ent/OPS man right?
This is a known issue, check under KPI

 

[yeebe]

That is one of the errors in my Maintainance logs. Yes I have Ent/Ops Man, what is the KPI?

Severity Warning
Source: Call Control-Software
Description: DBNETSX:system_is_busy-Protocol Err=2
File Name and Line Number: log_outputs_util_en.c;1595

Where can I look to find what this means?

 

[Mitelpassion]

don't really know what it means, do you have MOL access?
KPI (known product issues) is under the knowledge base.

what virgin software are you running, what system blah blah blah?

 

[yeebe]

We have a Mitel 3300 CXi
with software version 9.12
Firmware Version
----------------
SS4025 Firmware ver ---: Main 6.3
SS4025 Firmware ver ---: Main 8.21
SS4025 Firmware ver ---: Main 9.12
SS4125 Firmware ver ---: Main 6.3
SS4125 Firmware ver ---: Main 8.21
SS4125 Firmware ver ---: Main 9.12
SS4150 Firmware ver ---: Main 6.3
SS4150 Firmware ver ---: Main 8.21
SS4150 Firmware ver ---: Main 9.12
we have ops manager version Release 5.0.1.2

 

[yeebe]

I found this in the Knowledge Base. Thank you for referring me to this source.

MN00266990 Error log system is busy protocol err=2 on every sync from ops
REPORTED IN SW LOAD 8.0.11.7
SYMPTOMS
Every time ops does a sync you get this log
617 WARNING 2008/09/14 07:25:09 Call Control Software Software log_outputs_util_en.c(1595)

DBNETSX: system_is_busy
Protocol Err= 2