Recent content by EddieDuece

Is anyone out there affected by Century Link no longer providing access to PSALI? What I am after is what product are people migrating to and how do they like it. I spoke to Red Sky and it seems like a decent product but overall I am just curious what peoples experiences are. Thanks in...

Have you tried adding AHA to the cls?

How about resetting the locking users password, then logging in with that persons credentials to application builder. Then you would open the locked application and close and save it properly. That will remove the lock.

You thinking of going that route? Or are you already going down that road? [nosmiley]

That is weird but it might have to do with the email integration. That's where I would start looking.

DES CENSV TN 036 0 06 06 TYPE 3903 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 3353<----------Here TGAR 2 LDN NO NCOS 2 SGRP 0 RNPG 17 SCI 0 SSU LNRS 32 XLST SCPW CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLA CRPD STSA MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1 POD DSX VMD...

Are you trying to route them to an off site system? If so, you need to ensure the CDP is set up correctly.

Have you ever done this? I don't mess around with PDT.

I keep getting error BUG1010 and think that the problem has been identified and hopefully fixed. What I am wondering is if I don't clear the log in PDT, will I keep getting this error, or will it go away when I do in fact correct the error in the PBX? This is driving me nuts! BUG1010 BUG1010...

BUG4005 Lost time slot idle Call Register. Severity: Minor

Sounds like it is disabled. Try; REQ: stat 36 0 6 6 IDLE or REQ: stat 36 0 6 6 DSBL If it is DSBL, do a; REQ: enlu 36 0 6 6 REQ: stat 36 0 6 6 IDLE REQ:

Call into express messaging DN.

Try SFA- Secondary forwarding allowed.

What do you have in the CLS? SFA or SFD?

Funny, I thought the ACD C2 package was poor man's ACD!