Recent content by cigargerald

Where in programming do you set up a CAP as an ''Enhanced'' CAP?

Yes, I think the common thing is Google Desktop.

Inconsistently, we have had users whos Message Waiting Lights won't come on any longer. These users all use Desktop Messaging, but some others work fine and display in both places. Any suggestions to have both work again? Thanks, G-

did you try supervisor also? sometimes they just change ee_admin only and forget about supervisor.

I believe that KIM isn't supported until Ver. 4.0

As elementary as this might sound, this will allow you to see all of them. Start dialing your own numbers, using (9+#), and place them on hold, answer them, and place them on hold again - using as many phones as necessary until you achieve a busy signal trying to get an outside line. Look at...

I had similar problems. I found the trick is to use the local machine name (rather than network name, as you would assume)and password

It appears there is a well documented problem when a BCM joins a Windows 2K domain and then the Unfied Manager is locked out for the ee_admin and other passwords. After tons of research, trial and error, call in an expert who attempted to get help from Nortel, I finially figured out the simple...

No, you don't have to log into the mail box each time. When it is set-up in Outlook, it will automatically log in. It will create another set of folders for voice mails. It's really cool. As you listen to new messages in your E-Mail in box, they will then show played, deleted, etc. in the...

Is there a way to get it back so I can get back in? Thanks, G-

Hit asterisk TWICE ** G-

Yes!! attempted to change the domain recently - tried to put it as OurInternalNetwork.local . It was incorrect previously and had .net.

yes, f981 works

ip

BMC 400 3.7 ee_admin account is locked out in Unified Mgr - Config - System Admin & Mgmt - system replies: (login failed) Invalid Username/bad password/Locked out user acct however, the same ee_acct & password work just fine on BRU and Maintenance. Any idea on how to reset? Thanks a...