Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Helped - locked out

Status
Not open for further replies.

cigargerald

Programmer
Jun 30, 2005
34
US
BMC 400 3.7

ee_admin account is locked out in Unified Mgr - Config - System Admin & Mgmt -

system replies:

(login failed) Invalid Username/bad password/Locked out user acct

however, the same ee_acct & password work just fine on BRU and Maintenance.

Any idea on how to reset?

Thanks a million!

G-
 
Can you access Vmail though a phone by using F981?, do you get a voice prompt?
 
Has the system been added to a domain recently?
 
Yes!! attempted to change the domain recently - tried to put it as OurInternalNetwork.local . It was incorrect previously and had .net.
 
Is there a way to get it back so I can get back in?

Thanks,

G-
 
You can try to add an account of ee_admin with the appropriate password as a user on the domain controller. Log in with domainname\ee_admin as the username.

There is a way to undo it from a domain, but I don't recall the procedure at this point. It may be in the docs, but I don't recall which one.
 
The only way I know of to get rid of the domain is to go in though the serial port and do an initialization to set everything back to default except the passwords.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top