Recent content by chrisag

[bigsmile] I just read the post and not the title. Try disable h323 helpers on your router

More information would be nice Like is it a vpn connection or port forwarding?

Hi all I have a customer with ipo r10.1 and ACCS r7.0.2 I have found that Agent Greeting is not supported. Any workaround on this? Something like an auto message playing Hi my name is Chris how can I help you.

In J100settings.txt there is an option like this SET PHNMOREEMERGNUMS "999,112" Delete the 112 and you will be ok.

Thank you both for your answers I did what the technical bulletin but I have one issue. Short code is 9N-dial-NSS. The problem is that the person who takes the forwarded call sees the leading 9 and then the phone number.

Hi all I upgrade a server edition from R10.1 to R11 and that broke the send original caller id when a telephone is forwarded to mobile. Before that setting was in the sip uri tab and it was the option send caller id : diversion header. After the upgrade the sip uri settings are changed and...

I agree with Peter. The portwell sbc has it's own weblm so why use external one as virtual?

Yes I have it working on many customers without any issues. The most common issue is to convince their network IT to get the configuration on their firewall right.

I know it's something with the network but the strange thing is that the pc's are working fine and also the B179 it's ok It's only with the H323 phones that I have the issues.

HI Voip security is disabled. The wireless bridje is as passthrought and the ping is like 5ms. I think the quality is ok and that the ubiquity is cousing the issue.

Yep I got an answer from Avaya saying this but is way too expensive

Hi All I have ipo r10.1 with 16xx phones. I have configure a wireless bridge with ubiquiti antennas. The phones over at the remote side are disconnecting from ip office and they reconnected only after I reboot the phones. The pc there are not having any issues. The phones gets the ip from a...

Hi all I have ipoffice server edition r10.1 and ACCS r 7.0.2 The customer wants when a call is in queue to give the customer the option to press 1 to request a call back.From the manuals i found that i need to install the callback assistant on a different server for this to work. Is there any...

Had this also today with 3730 and ipbs2 10.0.5 Downgrade to 7.2.28 fixed the issue

It works with the one-x mobile but you can't use the handsets. That's why i'm asking if someone try it with the open application.