Recent content by berniebrown432

Special applications were loaded as "red" and "green" features that had a high price tag due to the limited usage by the customer base and high development cost. "Green" features were Special Applications activated by Avaya Tier 3 using an additional password on the "Applications" screen...

OK, I'll bite. First, try "test sig 305 long clear". The "clear" option on the command line is required to clear some alarms. It will also let you know if it could not clear it. One question, how many T1's is the sig grp controling? Sounds like it's just complaining about not having a...

CM 3.0 (requires R13 CMS) S87x0 - 60 S8500 - 60 S8300 w/ G700 or G350 - 20 CSI - 20 Bernie

Are they T1 or analog? If analog, are they ground or loop? Also, what status are they showing before you reset them? I don't have a detailed idea yet, but the type will get us in the right direction. Bernie

A couple of thoughts: Wayne, I didn't quite understand one thing. Did you try to use T1s in the fiber PN as the sync source and still get slips? If so, this should have also triggered sync alarms. This also triggers a memory of a guy who had a timing issue between his CSS and a PN. It kept...

The Maintenance manual refers this to cause code 41. It's generated by the CO. Temporary Failure The call was not completed because the ISDN network is not functioning correctly. The condition is not likely to last a long period of time. If the user attempts the call again it will probably...

You didn't say if this is an analog, digital, or IP station. If it's analog, it can be tapped anywhere along the wire from the set all the way back to the PBX. Inspect your distribution frames. Also, if they are really that suspect, change all of the pairs from the PBX all the way to the...

Sheri, I'm guessing a little. It looks like you mean test number 572 with an error code of 1142. If the status was ABORT, the following text from the Maintenance Manual probably applies. No Maintenance/Test circuit pack packet bus port is in service in this PN. 1. If this PN is required by...

MIS is the data feed from the processor to CMS and/or BCMS. busyout mis stops data reporting, and allows you to change call center feature options. release mis turns data reporting back on. You will lose all data for the call center during the period when mis is busied out. Bernie

wwmarcww-- We all know that clients are ALWAYS right <grins>, but what's the logic/business case for wanting/thinking it needs to use a CO port? There are almost always at least two ways to get to an acceptable solution. The problem with putting in on a CO pack is that the pack is an endpoint...

Since it's reusing the same q-to step, nothing wrong happens. Once the call is queued it maintains its queue position and works its way to the top as calls ahead of it are answered or abandoned. The only purpose that I could think of for this: on releases prior to CM 2.1, if the queue for the...

There is a fixed quantity of log entries recorded. The size depends on the version and platform. For the current CM 3.0: it's 500 entries for CSI and S8300; 1800 for S8500 and S8700. After that the oldest ones disappear. A log entry is an add, change, delete, busy, or release. Bernie

The 'announcment 1809' and 'collect digits with announment none' steps will work because any 'collect digits' step collects during the announcemnt (in this case zero seconds) AND during the time following it up until the digit collection timeout is reached. This is configurable on the...

ctr999, you're right. those fields that are unchangeable on the vectore from. they are only informational. mikeasa, those would only affect vectors using the "adjunct route" step. throw out some details, and let the group take a shot at it. Bernie

First, the business logic seems pretty rude, HOWEVER, local customs may vary. Besides that, you have possible technical issues. What type of trunks are they? Even with this call treatment, I know that, if they are analog(ground or loop start), you can't apply a busy with vectoring. The...