Route Goes to "0" instead of programmed DSC

[kwoerner]

I have a Digital Trunk programmed for a dialogic card. If you call internal the route/DSC works, if you call from a cell phone or call the DID from our cs1000 it works. If you call from a residental or POTS line it goes to the operator "0". I have checked all of the programming and can't figure out why some calls work and others do not. I can post any copies of the RLI, DSC, RDB programming as needed. Thanks in advance for any help!

 

[thattekguy]

in ld 15 net data, what is pstn set for?Try changing to NO if it is set to YES.

 

[kwoerner]

Changing PSTN to "yes" did not help. Here is my rdr_data:TYPE RDR_DATA
CUST 00
OPT CFF CFRD PVCD CWRD
FNAD FDN
FNAT FDN
FNAL FDN
CFTA NO
CCFWDN
CFN0 4
CFN1 3
CFN2 6
DFN0 4
DFN1 4
DFN2 4
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

Here is my int_data:
TYPE INT_DATA
CUST 00
ACCD OVF OVF OVF ATN
CTVN OVF OVF OVF OVF
MBNR OVF OVF OVF ATN
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF ATN
NITR OVF OVF OVF ATN
NRES OVF OVF OVF ATN
NBLK OVF OVF OVF ATN
RCLE ATN OVF ATN ATN
CONG OVF
DLT ATN
LLT OVF
DNDT ATT

Where is the DIDN promt? This seems to be the only DID number that we cannot call. Other numbers in the range work fine. Calling for a Cell phone or another PRI work fine, but calling from POTS lines get redirected to our operator.

 

[worldwidedialtone]

May be off here but; This is a tie trunk route, the other may be looking for dial tone from your switch and not getting it. I do not see any of the dial tone prompts after the timer controls. Again I may be way off base but we had one of our switces doing the same thinng until we provide DT on the tie routes and call would them go to assigned extensions instead the operator on site.

MIKE

 

[johnpoole]

i would take that out and put it back in as a tie.. the ldn data looks fine.. post one trunk 55 1..

john poole
bellsouth business
columbia,sc

 

[johnpoole]

i see that it is a tie on the route, did you try

ld 96
enl msgi x

with x =to the dch.. make sure that the provider is sending the correct digits.. i might try changeing the idc to yes and building a new idc table.. then make the output of that your ext

john poole
bellsouth business
columbia,sc

 

[johnpoole]

we know it's broke, we need to find out where.. trad, msgi.. we need to locate the fail point.. all the software you posted looks good... after changing the dch did you dis msdl x all then enl msdl x to get a fdl?

ld 96
stat serv?

john poole
bellsouth business
columbia,sc

 

[kwoerner]

Here is my route for 55 1:

REQ: prt
TYPE: tn
TYPE TNB
TN 35 1
SPWD
DATE
PAGE
DES
DES VOCERA
TN 035 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 5
RTMB 55 1
B-CHANNEL SIGNALING
TGAR 1
AST NO
IAPG 0
CLS UNR DTN WTA LPR APN THFD HKD
P10 VNL
TKID
DATE 30 JAN 2007

 

[kwoerner]

I have enabled messaging for that DCH and when I make a test call it does not show anything hitting the DCH, so it's not even hitting the route, correct?

I have not dis msdl x all then enl msdl x to get a fdl, what does that do?

 

[kwoerner]

Here is what I get when I do a STAT SERV in ld 96
.stat serv

DCH 001 SERV : DSBL
DCH 008 SERV : ENBL
DCH 009 SERV : ENBL
DCH 035 SERV : DSBL
DCH 050 SERV : ENBL

I believe the TIE route is using DCH 35.

 

[kwoerner]

Any more suggestions on this? I have called my provider and they think it is an issue on our switch/programming.

 

[kwoerner]

I changed the intercept treatment in ld 15 for the "NBLK" prompt. When I changed the DID entry to OVF I get the "all circuits busy" when I change it to ATN I get the attendent, so that leads me to believe the call is getting blocked in NARS/BARS somewhere. Is that a correct assumption?

 

[acewarlock]

You have it programmed as an NCOS 5, but what can a NCOS 5 do?

Can an NCOS 5 phone make this call?

What are the NCOS of the phones that can make this call?


This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[kwoerner]

This is an PRI route and the calls are directed to a windows 2k3 server with a telephony board. We can make calls out to any number, NCOS of 5 is the highest NCOS we have.

 

[acewarlock]

Most people think the higher the NCOS the more they can do.

You can program the NCOS with any FRL you want, some an NCOS 5 could have an FRL of 0. The only way to know, is to prt the NCOS in LD 87 and see what they are programmed for.


Don't ASSUME anything.

Also you should use CFF in CDB and raise the NCOS/FRL of the forwarding phone.


This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[marcuspb]

Print your ADAN in ld 22 and post it.

 

[kwoerner]

REQ prt

TYPE adan


ADAN HIST
SIZE 10000
USER MTC SCH BUG
ADAN TTY 0
CTYP XSDI
GRP 0
DNUM 0
DES System_Monitor
FLOW NO
USER MTC
XSM YES
TTYLOG 0
BANR NO
ADAN TTY 1
CTYP XSDI
GRP 0
DNUM 1
DES CDR
FLOW NO
USER CTY
XSM NO
ADAN TTY 2
CTYP XSDI
GRP 0
DNUM 2
DES asap
FLOW NO
USER MTC SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 3
CTYP XSDI
GRP 0
DNUM 3
DES Console
FLOW NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 4
CTYP CPSI
DNUM 4
PORT 0
DES Core_Terminal
BPS 9600
BITL 8
STOP 1
PARY NONE
FLOW NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 5
CTYP CPSI
DNUM 5
PORT 1
DES Core_Modem



PAGE 001

BPS 9600
BITL 8
STOP 1
PARY NONE
FLOW NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 6
CTYP PTY
DNUM 6
PORT 6
DES pty
FLOW NO
USER SCH
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 7
CTYP PTY
DNUM 7
PORT 7
DES pty
FLOW NO
USER SCH
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 8
CTYP SDI2
GRP 0
DNUM 8
DES switch_rm_pc
FLOW YES
BCST NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 9
CTYP SDI2
GRP 0
DNUM 9
DES network
FLOW NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 10
CTYP SDI2
GRP 0
DNUM 10
DES offsite
FLOW NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 11



PAGE 002

CTYP SDI2
GRP 0
DNUM 11
DES future
FLOW NO
USER MTC TRF SCH BUG
XSM NO
TTYLOG 0
BANR NO
ADAN DCH 1
CTYP MSDL
GRP 0
DNUM 12
PORT 0
DES Bethesda
USR PRI
DCHL 12
OTBF 128
PARM RS422 DTE
DRAT 64KC
CLOK EXT
NASA NO
IFC SL1
SIDE USR
CNEG 1
RLS ID 4
RCAP ND2 NCT MSDL TAT
MBGA NO
OVLR NO
OVLS NO
PRI INTERFACE ID
013 2
T200 3
T203 10
N200 3
N201 260
K 7
ADAN DCH 8
CTYP MSDL
GRP 1
DNUM 15
PORT 1
DES ISDN/Prime
USR PRI
DCHL 8
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ESS5
SIDE USR
CNEG 1
RLS ID 35
RCAP ND2
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260



PAGE 003

K 7
ADAN DCH 9
CTYP MSDL
GRP 0
DNUM 13
PORT 1
DES dch9
USR PRI
DCHL 9
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ESS5
SIDE USR
CNEG 1
RLS ID 35
RCAP ND2
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260
K 7
ADAN DCH 34
CTYP MSDL
GRP 0
DNUM 13
PORT 2
DES BCM
USR PRI
DCHL 34
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
NASA NO
IFC SL1
SIDE NET
SEMT 1
CNEG 1
RLS ID 25
RCAP ND2
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260
K 7
ADAN DCH 35
CTYP MSDL
GRP 1
DNUM 15
PORT 2
DES VOCERA
USR PRI
DCHL 35



PAGE 004

OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ESS5
SIDE USR
CNEG 1
RLS ID 24
RCAP
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260
K 7
ADAN DCH 50
CTYP MSDL
GRP 1
DNUM 15
PORT 3
DES ISDN/PrimDID/Loc
USR PRI
DCHL 50
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ESS5
SIDE USR
CNEG 1
RLS ID 35
RCAP ND2
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260
K 7

 

[marcuspb]

DCH 35 is the correct D-channel

But it's built as a PRI and when you stat serv in 96 DCH 35 is disabled?

What happens if you ENL DCH 35 in LD 96?

 

[kwoerner]

.stat serv

DCH 001 SERV : DSBL
DCH 008 SERV : ENBL
DCH 009 SERV : ENBL
DCH 034 SERV : DSBL
DCH 035 SERV : DSBL
DCH 050 SERV : ENBL

I'll try to enable the dch and see what happens.

 

[marcuspb]

Hmm, No response in over an hour?

I guess that either means he fixed it and went on his merry way or he really broke it and was sent on his merry way.

 

[marcuspb]

Now I'll never know if I helped or not...Ahhh the supense is killing me.