no incoming calls to DID's that start with a "1" 1

[phonetech2012]

We have 2 PRI's, both do not accept incoming calls to any extensions on the pbx that start with 1xxx. Telco is sending me 4 digits. All other DID ranges work with no problem. We also have a IDC table, and any calls that come into that and go over to a 1xxx extension also fails. So IDGT 4708 to 1780 fails, but IDGT 4708 to 2780 and it goes through.
We get dch error cause 42 on the failed calls. Thanks guys.

 

[Michael OConnor]

I don't think Pretranslation works with inbound DID's. I could be wrong. Pretranslation too is a speed dial list.

I'm thinking that 1 is the SPRE or Special Prefix Code. Call Pickup is 1+3. If the IDC Table isn't taking a 1, then the problem is not the PRI it's with your dialing plan.

The SPRE Code is defined in LD 15: FTR_DATA, SPRE (1 to 4 digits).

To print out your current SPRE Code go to LD 21 and print FTR_DATA.

I could be wrong; best to check.

Best,
Mike

Secretly I love that IDC Table; It is a great tool.