Where can I get info about upgrading a new IP 500. I keep getting a failure message when I try to upgrade it out of the box. The leds are flashing red approx every 5 sec. i programmed a user, and a trunk to no avail.
try to make a reset with the reset button and then upgrade to the 4.0 GA Software.
IP 500 is shipped from the factory with 4.0.0 a not fully functioning version.
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