need a 200 ICP to downgrade the firmware on a 5540 console.
customer is hours away and running 5.0.1.11 on an AX, and the 5540 has failed.
we shipped them a 5540 we had, but was installed on a 3300 and it won't downgrade.
Mitel support says that if we upgrade them to the latest 5.0.2.14, and open up port 2002 on the firewall - they can help us downgrade the 5540 to work.
will be almost impossible to get port 2002 open on the firewall.
we don't have a 200ICP of any flavor in our backup stock, only 3300s
is there any way we could get the 200 software on a 3300 CX-II so we can downgrade the 5540?
I think the original CX was the same hardware for both 200 and 3300, but the CX-II doesn't have a flash card port.
any ideas welcome
thanks.
customer is hours away and running 5.0.1.11 on an AX, and the 5540 has failed.
we shipped them a 5540 we had, but was installed on a 3300 and it won't downgrade.
Mitel support says that if we upgrade them to the latest 5.0.2.14, and open up port 2002 on the firewall - they can help us downgrade the 5540 to work.
will be almost impossible to get port 2002 open on the firewall.
we don't have a 200ICP of any flavor in our backup stock, only 3300s
is there any way we could get the 200 software on a 3300 CX-II so we can downgrade the 5540?
I think the original CX was the same hardware for both 200 and 3300, but the CX-II doesn't have a flash card port.
any ideas welcome
thanks.