i connect to the centeral by a computer from my office through a modem, so.
In option 1C, how can I print the call details for extension (xxxx)?
Like:
Date Time Number Dialed Duration
what i need exactly?
it gives me a great pleasure to be a member here
thank you
You have to have a seperate CDR device to get the call details. OTM has an option for this, or a stand alone PC connected to one of the serial ports. There are a few vendors that provide this, but the cheap easy way is the PC with Procomm capturing the data.
get a standalone pc with procomm on it, you can capture all you want with no license expense. Simple cdr but you can save the capture files and sort through them as needed.
Sure you can use any pc for any duration of time, but you would only collect the call data for the time it is connected. The reason i say standalone is that no one goes in and shuts down the procomm.
Collecting it this way is cheap and easy but you would have to sort through the captured text file. its really good if you know you are having a problem, ie someone calling overseas everyday or making harrassing phone calls to someone else. Then you can go in and search for specific info.
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