Call Details_2

[suzytek]

i connect to the centeral by a computer from my office through a modem, so.
In option 1C, how can I print the call details for extension (xxxx)?
Like:
Date Time Number Dialed Duration
what i need exactly?
it gives me a great pleasure to be a member here
thank you

 

[Johnthephoneguy]

You have to have a seperate CDR device to get the call details. OTM has an option for this, or a stand alone PC connected to one of the serial ports. There are a few vendors that provide this, but the cheap easy way is the PC with Procomm capturing the data.

The PBX itself does not store any call info.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[1phonetech]

Actually the pbx can store it if you have package 351. Data buffering, it came out in r24.

 

[suzytek]

thank you all
but
what is the package 351 and Data buffering?
can i easy get them
thank you for cooperation

 

[acewarlock]

LD 22
REQ PKG

This will print the packages in your system.

 

[suzytek]

dear acewarlock
find nothing

>LD 22
PT2000
MARP NOT ACTIVATED


REQ PKG

SCH0101

 

[acewarlock]

Sorry Brain Fart

LD 20
REQ PRT
TYPE PKG

 

[suzytek]

>LD 22
PT2000
MARP NOT ACTIVATED


REQ PRT
TYPE PKG
OPTF 1
CDR 4
CTY 5
RAN 7
TAD 8
EES 10
INTR 11
BRTE 14
MSB 17
SS25 18
DDSP 19
ODAS 20
DI 21
DISA 22
CHG 23
CAB 24
BAUT 25
BQUE 28
NCOS 32
CPRK 33
SSC 34
IMS 35
UST 35
UMG 35
ROA 36
BACD 40
MUS 44
ACDA 45
MWC 46
AAB 47
GRP 48
NFCR 49
LNK 51
FCA 52
SR 53
HIST 55
AOP 56
BARS 57
SNR 64
HOT 70
DHLD 71
LSEL 72
SS5 73
DRNG 74
DLDN 76
CSL
OOD 79
SCI 80
CCOS 81
RSDB 82
FTDS 87
DSET 88
TSET 89
LNR 90
DLT2 91
PXLT 92
CPND 95
DNIS 98
MR 101
OPAO 104



PAGE 001

ICDR 108
TVS 110
IDC 113
DCP 115
CCDR 118
EMUS 119
PLDN 120
FTC 125
BKI 127
MFC 128
DTI2 129
SUPP 131
TBAR 132
ENS 133
MFE 135
LSCM 137
DTD 138
FFC 139
DCON 140
MPO 141
ABCD 144
ISDN 145
PRI2 154
THF 157
FNP 160
SAR 162
LAPW 164
COOP 169
ARIE 170
AAA 174
DKS 180
TFM 182
OVLP 184
EDRG 185
POVR 186
RPA 187
SECL 191
OVL021 AUD€
RCK 193
FFCSF 198
AINS 200
IPRA 202
XPE 203
XCT0 204
XCT1 205
MLIO 211
BRI 216
MSDL 222
CWNT 225
SSAU 229
BRIT 233
FCDR 234
BRIL 235
MCMO 240
ALRM_FILTER 243
ARFW 253
PHTN 254
ATX 258
CDRX 259
EURO 261
UIGW 283

REQ

 

[acewarlock]

You don't have it, so your out of luck.

 

[suzytek]

is that mean no way to print the call details?

 

[Johnthephoneguy]

get a standalone pc with procomm on it, you can capture all you want with no license expense. Simple cdr but you can save the capture files and sort through them as needed.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[suzytek]

can i make my pc as a standalone for one or two hour only?

 

[Johnthephoneguy]

Sure you can use any pc for any duration of time, but you would only collect the call data for the time it is connected. The reason i say standalone is that no one goes in and shuts down the procomm.

Collecting it this way is cheap and easy but you would have to sort through the captured text file. its really good if you know you are having a problem, ie someone calling overseas everyday or making harrassing phone calls to someone else. Then you can go in and search for specific info.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[jamie2]

1phonetech, if you have the PKG 351, how are you extracting the detail from the buffer?

 

[1phonetech]

You would have to ftp to the pbx over the elan to retreive the records.

The pbx can store the records using the BDI if there is no external buffer connected to a tty port. OTM can poll this buffer.

 

[jamie2]

What username and password do you use for the FTP, and once connected what are the instructions? Are these listed in an NTP?

If PDT name/pswd... please do not post!

 

[1phonetech]

It is not in the ntp's.

 

[suzytek]

thank you Johnthephoneguy
can you please tel me what i have to do?
in steps please
thank you very much

 

[tiver43809]

When you open OTM do you see a Telemanagement and or Telecom Billing Icon?

 

[Johnthephoneguy]

You have to turn it on the CDB (LD 15) first under CDR_DATA;

Have a tty port built with user CTY on it (LD 17)

then go into the routes and turn CDR on for each route (LD 16).

JohnThePhoneGuy

"If I can't fix it, it's not broke!