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While it should work, there's no telling what config it may have in it. If you have a Cisco style console cable, you should be able to access the serial port (9600-8-N-1) and see what the port config is, unless someone put a console port password on it. It would be pretty easy to switch port...

So they're jumping right to 12.1 instead of releasing service packs for 12.0? Guessing its a ploy to be able to say anything 11.X is unsupported.? I'm just starting to get the few systems left in my patch up to 11.1. I'm not too concerned with Avaya support short of hardware replacements -...

My experience was the same as derfloh. A full backup of the system did not want to restore for me, but I had the system configs and a full backup of VM Pro to work with. I had the customer spin up a new VM with a temporary IP address, then I ignited it with the proper role. Restore the...

It looks like the SMTP server is asking for a TLS connection and VMP isn't providing it. Based off the machine name in the log, this looks like a Windows VM Pro server. To the best of my knowledge, Windows VM Pro won't talk TLS 1.2 in the 9.x versions - I don't remember if it does TLS 1.2 in...

The past couple times I've added 500V2 expansions to a SE system, I had to restart the IPO services on the primary/secondary server. This was on 11.0.4, not 11.1 or 12, and after adding the expansion system via Manager and preconfiguring the V2 with Manager. Everything looked normal, but the...

How is the license server set on the expansion under license/remote server? Make sure its set to Local/Primary Server with the IP of the primary server listed. I don't remember whether the system checks for a license before or after the SCN line comes up, but500V2 expansions are set to WebLM...

In both IPO from 10.0 onwards and CM/Aura from 8.0 onwards you can use MADN, which is about as close as you'll get to CS1K MCR/SCR keys, or you could use bridged appearances. There are a few caveats with both in the IPO world, especially if you have multiple systems in the solution.

I did a similar setup for a customer using a VM Pro module that checks the service of a hunt group. Someone in IT presses a button that is labelled 'IT Outage'. That puts a group (used only for routing purposes) into an out of service state. The IT call flow in VM Pro checks the status of...

I noticed you have to upgrade from 11.0.4.8 to 11.1 (USB method). Then upgrade again using the USB method to R12. It would have been nice to go from 11.0.4.8 directly to R12 in one step since you are replacing the OS anyway. Same goes for the virtual servers. Multiple steps. I've yet to do an...

On a Norvaya switch, you can hit the CLI and type: show mac-address-table (shows every MAC on every port) show mac-address-table vid X (where X is the VLAN ID) show mac-address-table address 00-11-22-33-44-55 (substitute the real mac address) If you're using the web interface (good luck...

I always set them to standard telephone, test things out, then switch to fax machine if there are fax issues. I'd guess 98% of the analog ports with fax machines connected are set as standard telephone and the other 20% are set as fax machine. If that doesn't work, then its time to make a...

I have customers with anywhere from a few dozen to over 2000 phones on IPO. Every customer does their own MAC work. Some have dedicated telecom resources, some use junior IT resources, some use Sally in accounting. At the end of the day, it is their system that they own, so they can do to it...

I had a customers system doing the same thing last year. Random lockups, occasional brownout alarms showing in sysmon. That system was sold in 2011, so it was around 12 years old. Swapped the control unit and all has been fine since.

Virtual endpoints when you had an original VCM card installed I believe were 12, at least for a VCM32 V1. Way back, old VCM channel licenses would migrate to virtual IP endpoints. That might have been release 5 or maybe 6.

I remember Enterprise Edge 1.0. While it's been a couple decades, if my memory isn't too bad, the 'upgrades' back then consisted of a DOS command line with a series of dots that went along the bottom of the screen, giving you zero feedback as to what was really going on. Those days consisted...

You could download the existing 96xxupgrade.txt file to your PC, then delete that file from the system/primary folder. The system then should auto create a new file, though it may not show up in the file list - I don't remember which auto-generated files do or don't show up in embedded file...

I've migrated physical to virtual using the same license without any issues. Several years ago someone at Avaya told me the only difference is the part number that they for tracking purposes, and has a tie back to IPOSS as you don't need Avaya hardware replacement coverage on a virtual server...

I ran across something I haven't seen before and thought I'd share. This is a new system I'm configuring. IP500V2A, 11.0.4.SP7 with CP 11.0.4.7.1 build 1. End user hasn't had an appetite to upgrade to 11.1 yet. Issue was with a new combo card, P/N 7005049897. System Status and Manager both...

I have a handful of DuVoice installs out there, all on 11.0.4 SP6 or 7, and haven't ever run across that issue. Normally it just works, with the exception of a random mailbox issue which happens a couple times a year on a couple phones that is resolved by deleting/rebuilding the mailbox. Not...

Whoa, after seeing an 18 year old reply now I'm really starting to feel old. That brings back a memory of using a fiber expansion module in a BCM, connected to a Norstar trunk module for a customer that absolutely had to keep their analog DID trunks. Why that memory popped into my head after...