Search results for query: *

How do I set the time on Cisco Call Manager 7.1.3 VOIP system so it shows up correctly on phones? Thank you!

I don't know if this is the correct place to ask, BUT, we are using a Cisco IP Phone 7965 for reception (our 10 staff have the 7945). We have 6 separate incoming line buttons. When reception answers 1st call and 2nd call comes in, the transfer softkeys disappear and the only ones available are...

Our main #, plus various DIDs - they tried at least 4.

The last few days at around 1:30pm (coincidentally?) our San Francisco headquarters reported they cannot get thru to our office in Portland. They just get dead air, no ring, no busy. I checked with our phone co. - PRI looks fine, DIDs, lines all check fine. They did however find that 70 calls...

More craziness - when dialing in and hit # for directory, then # for list of names, the two people have swapped positions even in the list! One person who's name started with an A is now occupying the person's spot whose name started with an S. So the directory isn't even in alphabetical order...

tried it, no luck. Even deleted voicemail again and re-added it and nothing. In the company directory when spelling the last name of one, you get the extension of the other. But with their DID and dialing in from the outside, you're connected to the right person-their numbers are correct and you...

I'm not pulling the plug! You don't live close to Portland, OR do you? Ha ha. I figured there should be a way to enter the company directory and make sure everything matches up ... like it doesn't list 2 different DNs for MB and Ext or something ... I don't have a printer attached so can't print...

It's Flash v. 2.1.00 actually have never rebooted VM. Not sure how to do that.

Sounds serious. If I reboot VM will it delete everything or wreak further havoc? Is this where I should call in someone who can program this darn thing?

We needed to relocate 2 staff, so based on a prior post I used Set Relocation and all seemed fine. I admit that prior to that I messed around with the DNs and got into some trouble, but first got those back to where they were, THEN did set relocation, waited 3 minutes, unplugged phones, moved...

I need to relocate staff members and want their extension # to remain the same at their new location. How do I change the jack's programming(?if that's the right terminology?) so when they move, they take their phone and extension # with them? Or do I need to find a Nortel programmer, which is...

When anyone in our office makes a call to someone who has caller id (particularly cell phones), the number shown is our BTN # as the incoming (which is also an extension that has been assigned to an employee). When they return the call, they get an extension at our office instead of going to...

Thank you ... however, where in programming is this feature found? I can't find anywhere where it says "dial time out"

When dialing on our Norstar system, say you hit the "9", then the area code, and forgot the number, so you look up to verify the number to dial, the system times out after about 5 seconds and you get a fast busy and have to dial again. Is there a way to program the system so you can have a bit...