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  1. akademik

    Getting Clock from NTP server

    I'm very new to this, but the following has been working for me time server1:pool.ntp.org time server disabled:0 time zone name:GB-London time server1:server 0.uk.pool.ntp.org time server2:server 1.uk.pool.ntp.org time server3:server 2.uk.pool.ntp.org time server disabled:0 time zone...
  2. akademik

    OWS Font Size for Visual Impaired Help

    Yes in OWS Options DNA Directory Control Properties Internal Directory Configuration Fonts Tab Be careful to choose 'List Box Font' in drop down under Property Name: Choose font, style and size separately it doesn't accept them together, may take a couple of tries but it will eventually save...
  3. akademik

    TSE 3.2SP3-10 LIMs system

    We have TSE 3.2 SP3. 11 LIM system. Exact same incidence here during April. Still ongoing, system is very unstable. Manufacturer suggests a re-build. LIM's have corruption in PU's.
  4. akademik

    Corruption in PU on several LIM's

    TSE 3.2 SP3 11 LIM system Following investigation into a problem on the IPLU card finding Corruption in the PU's on the LIM this was then resolved by editing the PU (maintenance service provider did this). Other faults appeared on other LIM's rebuild advised by manufacturer. Resulting in...
  5. akademik

    OWS CLI - A number Presentation

    Thank you very much, I'd not thought of that at all. I'm indebted to you.
  6. akademik

    OWS CLI - A number Presentation

    Can anyone please point me in the right direction to enable CLI on the OWS screen, at the moment they see the TRK number? It was possible I believe in BC12... I'm on Mx-One TSW. SP1. I've had a look through previous posts in the forum for CLI, Presentation, OWS, CLIP, CLINP. I've done the same...
  7. akademik

    OWS Speech Path

    I'm hoping that I'm not the first to experience this change and that there is an easy solution. Pre MX-One the operator speech path would work in such a way that during the progress of the call should the status change the speech path would change, say on a recall to the operator the speech...
  8. akademik

    Cord untanglers Where can I get some

    If you only need a couple then I can let you have some. However, I last obtained 200 from a corporate gift printing company, just didn't have anything printed on the side. They only charged £2.00 a piece. Cheers - Paul
  9. akademik

    Incoming calls from Mobile Network - Not presenting to OWS

    I have a couple of Premicells which are connected to a BTU1 route is set to RODNI to the operator 100. Incoming calls to the port are signalling the same as a single working exchange line. I've been looking at the settings in the ROCAP and RODAP. Route 10 and 18 are connected to the Mobile...
  10. akademik

    Volume at 4224 Operator

    Hi rfpup - what did you try? The volume can be controlled by the +/- keys whilst on a call. The improvement to the volume is barely noticeable though but it may help. The Plantronics Vista Amplifiers or the GN Netcom GN8000 MPA will improve the volume significantly when used with a headset.
  11. akademik

    Function Key Change in Idle State on DBC 3213

    I would like to change the SKI functions on the phones, they are currently SKI0... I'd prefer SKI28 they seem more sensible,I've seen it elsewhere. Searched the forum but no one seems to have broached the subject before. Your help is appreciated.
  12. akademik

    Follow-me without using the phone

    slash50 - I've checked and I think you will find too that Programming OPI is not necessary, it is a standard feature of all OWS and Symbolic consoles for the operator to be able to carry out diversions using the codes in the ALEX or Lazy Dog.
  13. akademik

    Name Identity display in IP phone 425

    EMG tells me that names cannot have more than 19 characters. Tried M Pollington on my 4225 and it displayed correctly. Cheers - Paul
  14. akademik

    Call cut off during transfer

    The possible explanation of the double press TFR scenario is that the delay on the switch after BC10 for the system to actually carry out the transfer is now noticably longer. I am aware on BC12 that the message, in the screen of a DBC 225, "SERVICE REQUESTED" appears more frequently and for...
  15. akademik

    Follow-me without using the phone

    The operator console can do it too. * 2 * 1200 * 1300 # Cheers - Paul
  16. akademik

    What does it do?

    The code you describe is to enable to seize specific trunk circuits on your MD. Sometimes for routine testing. *0*TRU#DEST Where TRU is the Trunk number of the route, and DEST is the access code for the route. Where you think that nothing is happening is only that you expect to hear dial tone...
  17. akademik

    Is it possible to assign two digital extensions with one calling numbe

    In the UK I think BC13 is the next release which will have the new features, check with your Account Manager and I understand it may be a free upgrade.
  18. akademik

    Calling/Connected Line Identity Restriction Override (CLIPRO)

    Hi - Are you asking for Withheld numbers to be displayed? If so I understand that this facility would only be available to the relevant authority, i.e. emergency service operators or the police. If I withhold my number I don't expect anyone to be able to see it. #-) Thanks Paul
  19. akademik

    Operator wants to hear ringing in handset

    The progress of a call is shown on the console. Therefore no ring tone is delivered. Is there a version for sight impaired operators which may give the signals you need?
  20. akademik

    Emergency Number - Functionality

    Hi again - Just as I posted this the SP called back with the reason for the problem.[surprise] Are you ready for this? :-) The powers that be (Swedesville maybe) don't think that this should be a feature to allow an analogue extension to be able to hold a call and dial the emergency number. It...

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