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Name Identity display in IP phone 425

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slash50

Technical User
Nov 2, 2005
288
GB
How many characters are allowed? It seems to be less than the 3213's!!!

On a 3213 name comes up as M Pollington
On a 4225 name comes up as Pollington

Not a major problem, but annoying to my users :eek:(
 
EMG tells me that names cannot have more than 19 characters. Tried M Pollington on my 4225 and it displayed correctly.

Cheers - Paul
 
Sorry, I never explained properley.


A 3213 has the name "Marc" "Pollington" in the NIINI.
When the 3213 calls another 3213 it displays as "M Pollington" which is fine.
When the 3213 calls a 4225 it displays only "Pollington" on the display of the 4225, which is not fine.

The customer is unhappy because the 4225 has a much bigger screnn, but appears to show less info about the caller than a rubbish 3213...
 
BC12 SP8

NPRES 20

The question I'm asking is about the difference in display characters between 3213 and 4225...
 
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