I have had a simillar problem with a single app (of course then biggest one we have). The maintenance engineer eventually got it back by shutting all our symposium and call pilot servers down and restarting them in the certain order. Sorry I don't know which was first. I hope this helps.
We run two sites with unicast between them. The only issue we are aware of is that you cannot veiw both sites form one web client session. You need to log into both sites to veiw realtime displys on separate windows. Supervisor/managers need to have profiles set up on both sites to manage...
Been there seen it done it. Have found that the PCs all had full client installed after having been set up for web client. Reprofiled the machines and started from scratch, loaded fat client first then set up for web client with SOAP etc and they seem to be working. Will let you know if they...
We have Symposium 5 and Web Client 4.5. If the web client is used to report on real time displays the skillset and agent screens operate with no problem. However if a standard_apllication_display is attempted the screen hangs. It looks like it is going to load correctly but stops at the "loading...
Another "option" youi might use is a phantom DN. Built as a 500 set but in loop 156 with a default call faorward set up.
LD 20
REQ: NEW
TYPE: 500
TN: 156 0 0 0
DES: xxx
DN: xxxx
CLS: CFXA call forward external allowed
FTR: DCFW 16 9xxx xxxx
Phantom DNs also give the ability to use remote call...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.