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Call Pilot 150 SW version 1.0. It is installed at a bank and they are concerned about hackers getting in through the telnet connection which is apparently active by default. I can't even find the user name and password to login via telnet, let alone shut it off. Any suggestions?

Does anyone know the default login credentials for using telnet (via IP address) to log into a Call Pilot?

Good idea! That works for 411 and 1411. Any recommendations for (xxx)-555-1212. Destination codes will only let me input one wild character and programming a destination code for every area code would take days? Thanks for the help.

I am trying to re-translate user dialed information calls. I.E. the customer dials 1411, 411 or (xxx)555-1212 and then have the system re-translate the digits dialed to 1-800-free-411. I can think of several work-around's with restrictions and speed dial but didn't know if this could be done. I...

Thanks...I will post there as well.

I have a Cisco ICM with 7960 sets. I recently replaced one of the 7960s and the PC port on the set quit working. I replaced the set and had the same problem. Is there a parameter to disable the PC port? If so; where do I find it? If not; suggestions are appreciated.

I have a Cisco ICM with 7960 sets. I recently replaced one of the 7960s and the PC port on the set quit working. I replaced the set and had the same problem. Is there a parameter to disable the PC port? If so; where do I find it? If not; suggestions are appreciated.

Gentlemen...thank you for your help...I GOT IT! The only thing I can attribute the trouble to is each prior backup I tried to load (I had the original and several updates as changes were made to the system) had been transferred to another device (IE thumb drive, emailed, transferred through a...

No. I am trying to restore to a new cabinet and software. I have regenerated the keycodes from the old sys id to the new one. Screwy thing...I had a partial backup (about 50% of the data)for whatever reason it did not back up the entire database. That one loaded just fine, except it only had...

I am replacing the Call Pilot itself. The existing Call Pilot that has been running for 1.5 years has 8v 1.2 2-prong power supply. It performing the restore that is not working.

I have a Call Pilot 3.1 that I am replacing due to a "No Resource" error occurring when trying to log in. I have regenerated all key codes and have repeatedly attempted to reload the backup. It begins the reload then errors out after about 5 minutes and puts a "5e.bad" file in my backup folder...

Thanks for the help all. I am replacing the unit per Nortel. I guess the resolution is scrap it. It's only been in operation for a 1.5 years. Just enough time to be out of warranty. What happened to the days when you installed a Nortel product then forgot about it until the customer needed moves...

Rebooting got the system backup when it happened. I just don't want it to happen again. I will check the power supply. Thanks.

That was the first thing I checked. The wallboards did not show any calls in the Q. When all ports are busy the display reads "VM Busy". Thanks, but I think I need to keep digging.

Has anyone ever seen the error "No Resource" when trying to access a Call Pilot through a key set? If so; what was the cause.

That is exactly what the problem is here. If I do not program the OLI as one of their DID's, I cannot even make an outbound call.

I have a Norstar 7.1 SW, PRI. When performing a manual transfer (feature 70) the OLI number I have programmed is displayed to the callee. When doing a call forward (Feature 4)from the same extension, the number that called is displayed to the callee. I have caller ID turned off on this ext. I...

Had an attorney call me today that got a great deal on a Norstar 8x24 DR5 with a Star Talk Flash 2, she wants me to install and program. She could have gotten a CICS with CP 100 for the same price. Keep looking for those bargains attorneys of the world.

Does anyone know how to change or delete default system propmts on the Call Pilot 100/150? Example after you dial an extension it automatically states "One Moment Please". Can I get rid of this?