I have a Norstar 7.1 SW, PRI. When performing a manual transfer (feature 70) the OLI number I have programmed is displayed to the callee. When doing a call forward (Feature 4)from the same extension, the number that called is displayed to the callee. I have caller ID turned off on this ext. I want my OLI number to display to the callee at all times. The provider says when I do it manually they see the OLI, when I do it automatically they see the calling number. I have tested it myself and experience the same thing. Any suggestions?
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Call Forwarding with OLI #
- Thread starter Tekman111
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SupportDude
Technical User
Pretty sure that is design intent.
It's actually causing some problems with external call forward when using Telco providers that will only complete outbound calls if the OLI matches the DID's for the site.
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It's actually causing some problems with external call forward when using Telco providers that will only complete outbound calls if the OLI matches the DID's for the site.
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- Thread starter
- #3
SupportDude
Technical User
With this requirement from Telco showing up more and more, I'd suspect Nortel will be addressing this issue in the very near future.
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