I have a Call Pilot 3.1 that I am replacing due to a "No Resource" error occurring when trying to log in. I have regenerated all key codes and have repeatedly attempted to reload the backup. It begins the reload then errors out after about 5 minutes and puts a "5e.bad" file in my backup folder and indicates "the backup restore utility has encountered a problem and needs to close". I cannot even get the Call pilot out of backup/restore mode. Anyone ever seen this, if so; whats the resolution? HELP!