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  1. mangus581

    Auto-Attendant schedule

    So is that my problem? I have the line assigned to a Set DN? Therefore denying me adding it as a hunt group? I will look into it more in the AM Thanks alot guys! You have been a big help to me over the years!
  2. mangus581

    Auto-Attendant schedule

    hmmm that had the best of hope.... Trying to assing the hunt group to the target line doesnt work... Back to square one I think.
  3. mangus581

    Auto-Attendant schedule

    Think I found info on programming the times... http://www.tek-tips.com/viewthread.cfm?qid=1403128
  4. mangus581

    Auto-Attendant schedule

    Cant I just program it for auto? Much easier to not have to remember....
  5. mangus581

    Auto-Attendant schedule

    Only thing I cant figure out now... is my schedule. I want my 'night' schedule to be from 4:00PM to 7:30AM week nights, and follow through friday night until monday morning. How would I program this? Keep in mind, I am using NRU
  6. mangus581

    Auto-Attendant schedule

    SD.... Concept flow is this. Call comes in during normal hours. I want to ring the phones like so: DN 201 & DN 202 Ring for rouhly 30 sec... If no answer I want 201, 202, 203 and 207 to ring until answered. Each DN has its own VM, so FNA wont work I dont think? After hours, I want the AA...
  7. mangus581

    Auto-Attendant schedule

    Ok, was trying to set this up finally today... and it seems I cant use a Hunt Group in a ring group? This causes a minor issue for me... as I had intended to ring one DN for roughly 30 seconds, if its not answered I want to ring a group of 4.... Any ideas?
  8. mangus581

    Auto-Attendant schedule

    Wouldnt that just attempt to log into the voicemail? I have tried calling in and dialing the VM DN, it says its not available...
  9. mangus581

    Auto-Attendant schedule

    Allright, here is the deal. I need to let an operator (set via a hunt group most likely) answer all our calls during business hours. After hours, the Auto-attendant needs to handle the calls. System MICS 6.1 NAM 4.1.05 I see the option of 'Ringing Service' which might work? Have the line in...
  10. mangus581

    2nd Dial tone questions

    It was more of a delay between when you hit 9, and when the 2nd dial tone hits is all I would like. I know I am probably dreaming, I just wasnt sure.
  11. mangus581

    2nd Dial tone questions

    Dewey, I understand all that... if you read my original post, I have it set up. I am just trying to get it to be a little more identifiable if possible.
  12. mangus581

    2nd Dial tone questions

    How would I go about programming a button for it? Understood they arent on an outside line yet. I am just trying to help the user perception. Keep in mind, they have had 5-6 years to form this habit... SDT must have come out in MICS 6.0 or so, as I have it.
  13. mangus581

    2nd Dial tone questions

    Ok... I just got done installing a PRI at our facility. Previously we were using 8 standard analog phone lines. We could hit the I/C button, dial 9, and there was a distinctive audible switch from an internal dial tone, to an external. Now that the PRI is setup, I have managed to make it...
  14. mangus581

    Door Phone Phantom DN

    yeah.... that 'would' work. I was just looking for something that was a 'set it, forget it' deal.
  15. mangus581

    Door Phone Phantom DN

    Thats Odd.... I thought I replied already Here is the deal.... I want the door phone to only ring in the office during the day. But after hours, when only our 'plant employees' are in the building, I need it to ring a certain phone. Said phone already has an aux ringer, that rings through the...
  16. mangus581

    Door Phone Phantom DN

    Yes, thats how you program the door phone... am I missing something in there?
  17. mangus581

    Door Phone Phantom DN

    Ok... one final question and I think I got it... Is there a way to program a hunt group based on time? during after hours, I would like an additional DN added to my hunt group. or the aux ringer to activate for after hours... any ideas?
  18. mangus581

    Door Phone Phantom DN

    BTW... I am using NRU to make all my settings.... so if you guys know NRU at all, its alot easier for me than the phone programming.
  19. mangus581

    Door Phone Phantom DN

    Hunt group looks promising... so the HG has a DN assigned? like HG01 I see has DN-707, so I set the door to ring 707? then it will ring all the members accordingly? I see some options like linear, rotary and broadcast. I assume broadcast. If I set the door phone to ring say 5 times... what...
  20. mangus581

    Door Phone Phantom DN

    pretty sure its the BST box

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