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Sorry lugerlover, i read my post and had to laugh, there is no real info in it, big hurry i guess. The switch (mcbob) is a MICS, I do not know the release. The vm is callp 150. I do not know the release of the ACD. The pbx is not far from my office, if you need this info in order to produce...

I am simply trying to add the console to the split. I have 12 agent id's of which only 3 agents are logging into the group. I programmed a login button on the console, I logged into the group, I get the handsets symbols around the triangle, but no calls will ring at the phone. I call the group...

I have a cust with an r7 Legend, is there any way to do a huntgroup night service on the call group. I dont want to use overflow as i beleive this would overflow calls during business hours. The cust wants to be able to at the end of the business day have the calling group forward to an ext that...

Touch T; not sure on phone association on Intuity, but addressing format is ext and type is call-answer. Also the led is being turned on for new msg's but not being turned off after the message is heard and removed as new. Any other ideas? I am about to call the cust and start testing, while...

I have a cust whos message leds are not being turned off via the Ituity. Ten of the users are experiencing this out of 20 total. There is no msg wait receiver from the calling groups, infact no call groups(except 770) are being used. When i monitored the vm ports, i can see mode codes being...

dag, CID is working, i get all 10 digits to display on the console, non DID, all pots incoming. Tom, I did not set up CID-delay, because i am getting all digits to display on the cosole, do you think this might effect the 4406 sets? This is not full auto attend, recept answers calls, overflow to...

I have a customer that is receiving CID correctly from the carrier as verified on a 4424 set. When calss are manually or auto attend transfered to a 4406 set I am not getting the area code in the string only TRNS: NXX(office code)xxxx(subscriber) is it a display size issue? Any help would be great.

I have installed a one-x and the user is reporting echo on the lines. I temporarily installed a Partner system and the user reports no echo trouble, the Partner has been in for 2 weeks now. I tested all the lines with my butt set and cannot duplicate echo. Any help would greatly be appreciated.

I have a cust with a 2.5, can i change the mailbox retention time? I think the default is 15days,any help would be greatly appreciated.

Has any one wired up external page to the gateway mini jack? Is it tip/ring or contact closure output? How do you acess the external page feature?

I have 2 did #'s assigned for the far end to set up a v conf. 489 and 490. Is it as simple as 489 would be the open mlx port and 490 the 2b data adjunct ext? Then does the far end dial 489 0r 490? Also will i get 128k from 1 mlx port?

I have a cust with a 2.5 messaging. The trouble is messages are being cut off, but then you can go back into the mailbox and the whole message will play? I assumed bad vmail so i replaced the messaging and still having the same problem. It is a random problem, not all messages are being cut off...

ALL LEGEND MASTERS I NEED HELP. I have a customer with an 007, the problem is delay messages to mailbox's, message led pops up and message states received up to a day prior. I checked LINEAR OK. This customer is 3hr from my location so i am trying to keep from traveling. I assumed( big mistake)...

I will check the Messaging, no analog. I was unaware that a TDL pack has TTR,S how many does it have. Also thank you for the support

only errors are randon TTR'S UNAVAIL

I have a cust, with a magix 2.0 and r1.5 messaging, my problems are sporadic, and i believe most of it is a carrier isssue on the span, clicking on some calls, vmail messages being cut off and called party cannot hear caller. only 6 channels on span, when i test all ok, 24hr interval shows 2 to...

thank you for the info

I have a customer who's Recept split along with the password for ext 10 which i know the admin is also assigned to this mailbox, is their a backdoor reset for the mail? I know about 9+reset once your in the mailbox to reset the admin pass, but i cant get into ext 10 mailbox?