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Hi Everyone, I installed IE6 SP1 and windows xp SP1 with my Norton antivirus running. After the installation of both these I had a problem. Webpages were displaying a Red X instead of a graphic. All the webpages I went to including hotmail had this problem. I was going to uninstall both...

Butchrecon & Jennuhw, Thank you both for all the information I appreciate it. Joyce.

Butcherecon, Thanks so much for the info. However, would you clarify what you mean by redownload? Do uninstall the 1st SP1 before you download the SP1 over again? Thanks, Joyce

Butchrecon, I have a question for you. I'm a computer novice, and I was reading this thread. Your message told rison to redownload the service pack. Does this mean you can redownload to copy over the 1st service pack that maybe did not get completed. Or, do you have to uninstall the 1st...

Hi linney, First, I installed the Internet Explorer 6 SP1. Second, I installed the Windows XP SP1 (Express). I'll check the links out that you provided. Thanks for the help, Joyce.

Hi, I made the mistake of running my norton anti-virus program while installing the Internet Explorer 6 SP1. Where is the SP1 located to uninstall? I looked in the add/remove section and it is not there. I also downloaded the Windows XP SP1 (Express). I found this XP SP1 in the add/remove...

DrDisme, I went into C drive, program files, Internet Explorer, and there is an IE Uninstall. What is the differece of using the IE Uninstall compared to start-settings-control panel-add/remove programs? Thank for the help. Joyce.

Taki186, Where to I look to find the uninstall SP1 option? Thanks, Joyce.

Hi Taki186, Yes, I chose to back up files during installation.

Hi Everyone, Yesterday evening I installed SP1 windows XP and SP1 (Express). I thought I was doing my husband a big favor. However, after reading a question above looks like I made a mess of things. I did not turn off my anti-virus program. I was running Norton Internet Security 2002 while...

linney, Thanks, for the added information. I'll be looking into that. If I have any more of the error problem I'll be sure to post back with the Stop Error. So far the problem has not happened again. Thanks again, Joyce.

Barb, Thanks so much for the help. I'll check out the microsoft link. Joyce.

This morning when I booted up the computer the following error message was displayed: The system has recovered from a serious error. I looked at the error report and these are the two files which were listed: c:\WINDOWS\Minidump\Mini082302-01.dmp...

Trying to use a pull down menu for files...have one for links, but doens't work when you use files. thanks!