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  1. aramsay

    5603 with RFP32

    Has anyone been able to get a 5603 handset to work with the OpenPhone 27 style RFP's (RFP32)? Trying to get one to subscribe, seems to get so far and fails; the syslog output from the RFP shows: "CMI: handle_pin_memory_req (PPN 42): wrong/missing pin or ext. number?" Am I flogging a dead...
  2. aramsay

    Border Gateway TCP IP Firewall ports

    These are our Cisco ASA rules - ensure that you are running the latest MBG, as one of the resent versions had a problem with one-way-audio between teleworkers. Hope this helps access-list EXTERNAL_ACCESS_IN extended permit tcp any host EXT.IP.ADD.RESS eq 6801 access-list EXTERNAL_ACCESS_IN...
  3. aramsay

    Call fwd always profile NOT VALID

    We had a similar problem (call forwarding on 5330's) today following a crash reboot of the 3300; a further (planned) reboot seems to have resolved the issue.
  4. aramsay

    Programmed reboot resource?

    Our 3300's running 4.1 are showing an issue where they are 'consuming' memory, and either reboot at the resource reboot time, or just reboot as they've run out of ram. Mitel are investigating, and our maintained is going to be running a mitel utility ('prowler') on it every hour throughout the...
  5. aramsay

    MBG no Transmission

    Is this an issue with calls between 2 Teleworker handsets? If so, we've come across this issue in the last couple of days; we downgraded MBG to 5.2.23.0 and the problem went away. Calls from TW handset to TDM or internal IP handsets were fine, this was purely no audio on calls between TW...
  6. aramsay

    Loud Bell in remote factory via fibre???????

    The Grandstream box is connected as a SIP extension; in Ops Manager, we've configured it as a 'Generic SIP Phone'. You will need a SIP device licence in order to do this; you should be able to purchase these from your reseller. I see no reason why you couldn't program it in a personal ring...
  7. aramsay

    Loud Bell in remote factory via fibre???????

    Have to agree with AKskier, I've used Grandstream ATA's (normally for T38 faxes), but they work very well with the Mitel (9.0), with very little tweaking.
  8. aramsay

    Mitel WLAN stand & home network issue

    I've got the Wireless stand on a BT Home Hub (the Black one), and it works perfectly (after I found that the ones that we'd been supplied with were still running 1.0 - which is absolutely terrible!). On my HH, the only way that it worked reliably is in VC mode, but other than that, no problems...
  9. aramsay

    Incoming CLI on SIP trunks

    I'm not sure, but it must be an issue with what your provider (Gamma) are sending, or the SIP proxy, assuming you're using one is doing. I've got a couple of trunks from Gradwell, and using YATE as my SIP/RTP proxy, and we get the full number (including the leading 0) coming through. Perhaps...
  10. aramsay

    5312 handsets cutting off calls

    My supplier say that they have spoken with Mitel regarding this, and that whilst they were aware of an issue in 9.0, they believed that it was fixed in UR1, and that there was no specific fix in UR2. Alan
  11. aramsay

    5312 handsets cutting off calls

    Not seen the issue since upgrading to Ur2, but need more time to decide if it's really gone. Alan
  12. aramsay

    5312 handsets cutting off calls

    Has anybody with this issue upgraded to UR2? If so, did the issue go away? We are experiencing the same issue with 5312's (not affecting the 5330's), but have rolled out about 200 - 250 of them (less than 1/3 of the way through the roll out) before discovering there was an issue. Also, we're...
  13. aramsay

    3.2.55 Connection Tone?

    Are you saying that in 3.2.55, that when a call is transferred using a supervised transfer from say an operator to a standard user, that when they complete the transfer that there is a "tone". If there is, then this is great news; it's something that we've felt that the IPO has been missing...
  14. aramsay

    Queueing requirement on 3.2

    OK, if I buy a 406v2 on eBay, would I still be able to get an exchange to PCS8 or higher via my dealer from Avaya?
  15. aramsay

    Queueing requirement on 3.2

    if the "6 month" thing is confusing anyone, the statement that I made "After having to replace our 2030/2050 handsets with 5410/5420's and replace the DT with a DS module, within 6 months of having the system installed" happened some 2 years ago. Once again, we didn't buy old kit at the time...
  16. aramsay

    Queueing requirement on 3.2

    We didn't buy an old system when a newer system was available. We bought the IPO 1 week before v2 was released. I am not fabricating problems, and have this issue documented with the supplier since the installation; I also have no problem in mentioning it here, even although I know that IPGuru...
  17. aramsay

    Queueing requirement on 3.2

    tlpeter: I don't understand, who bought a 406v1 6 months ago?
  18. aramsay

    Queueing requirement on 3.2

    Or I can complain to the reseller; who sold it to us. Unfortunately, we're on our 3rd generation of sales man (within 2.5yrs), so he wasn't involved in the original sale. Mind you cars are no better; you buy a Ford from the brochure; when you go and collect it, you're told its been "upgraded"...
  19. aramsay

    Queueing requirement on 3.2

    After having to replace our 2030/2050 handsets with 5410/5420's and replace the DT with a DS module, within 6 months of having the system installed in order to be able to get some of our "bugs" fixed (related to soft-console assisted transfers), I really don't think that it's going to go down...
  20. aramsay

    Queueing requirement on 3.2

    Hi all, We've got a IPO406v1, and have always had a problem (right from v2 when we got the system) with call queueing... We really want the call to stay in the queue (and display as still being queued in SoftConsole / PMP) until it's answered on one of the phones in the group, rather than it...

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