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thanks will give it a try Monday

I have a customer who currently allows all callers the ability to transfer an incoming DID call to an outside number. CAn this be restricted to only a few individuals who actually need it? If so can you supply basic steps? thanks in advance

John, thank you - quick question if I already have the database on an excel file can I just use it if it is a csv file? If it is not I know I can convert it to a csv file

the nortel web site under products has a quick BCM technical spec sheet

Does anyone have a ProComm script for set installation on an Nortel PBX? I was awarded a 2000 port system and am looking for a script to input the physical devices. thanks in advance Lou O.

Nortel has a password of the day that you call and give them the site ID \ BCM Serial Number and they give you back a temp password you then can use to gain access and set up your own. I then created an additional back door entry. Thank you all for your reply's

tried both supervisor and PlsChgMe! no good through any handset I get denied in admin

I have a customer who changed his nnadmin access password then left the company without telling them what he made it. Is there a way I can reset it back to factory without opening a Nortel Ticket? Lou

with OTM 3.0 how do I actually get the System Data to download?

thanks to all for the suggestions. Will give it a go

I have a customer who is changing the entire TLAN IP Scheme which is going to cause me to change the entire 1000E system and (6) signalling servers. Is their a Nortel Procedure to do such a change? I did not find it in the CD Rom. Can it all be done through Element Manager from the Primary...

I went backwards to 2.0 and got it to work fine. I will reattempt the 2.0 to 4.0 upgrade this weekend and confirm everything is in sync between the Call Pilot and PBX. I thank you all for the responses

yes enabled and all logged in

upgraded from 1.7 to 4.0 and channels are giving ??? in status. Call Pilot boots and says it is up and ready to accept calls. Can Ping both PBX and CP. Any help is appreciated

John, Tried everything.... removed all ELAN and TLAN connections and re-did them, reloaded and still nothing - NO FLASH on any PE cable for a digital set. Tomorrow I am bringing an NT8D09 card to site and will try to get dial tone from an analog set. Any ideas???????

John, Thanks a million I just did the NPA's and NXX's for a new install in less than an hour.

I will give it a try thanks I will let you know

here is the LD 97 and LD 135 print out - all IP addresses are reached via the ping command in LD 117 as well as the signalling server and NRS server prt TYPE supl SUPL SUPL SUPT SLOT XPEC0 XPEC1 IPMG VXCT0/1 ZONE0/1 IPR0/1 004 IPMG ---- -- - - -- - - 003 060 0 000...

This looks very good but I am new to procom and have no idea how to implement this to use it with LD 90 on the PBX. I am an old school manually inputting each and every area code and nxx. can you assist in how it is utilized?

I have installed a 4.5 1000E system and cannot get ANY M3904 or M3903 sets to work directly off the backplane. I can IDC each and every card but an IDU of the sets I get an npr503 error. I also see no visual indication when plugging the set in for any of the 10 shelves that house NT8D02 cards...