I have a customer who currently allows all callers the ability to transfer an incoming DID call to an outside number. CAn this be restricted to only a few individuals who actually need it? If so can you supply basic steps?
EXTERNAL TRANSFER
You can change indv users in the set CLS.
(FTTC) Flexible Trunk to Trunk Connections Conditional allows
trunk to trunk connections for supervised Conference.
FTTR Flexible Trunk to Trunk Connections Restricted denies
trunk to trunk connections for Transfer and unsupervised
Conference.
FTTU Flexible Trunk to Trunk Connections Unrestricted allows
trunk to trunk connections for both Conference and
Transfer.
Or.... System wide
EXTT (NO) YES (Prevent) Allow unconditional external Trunk to Trunk transfer.
Enter YES to indicate that a caller can transfer a call made to
one outgoing trunk to another outgoing trunk without restrictions
based on supervision. Trunk to trunk connection features such
as TGAR/TARG and Trunk Barring still apply as appropriate.
Enter NO to indicate that the transfer is allowed only if conditions
regarding supervision are met. This prompt only applies to
situations involving two calls originated by the same caller.
FTOP (FRES)
TBFT FTTB
FTLY
Flexible Trunk to Trunk Connection Option
EXTERNAL XFER
A couple of things to look at in the CDB.
Net Data - TRNX-YES
EXTT-YES
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