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We install a new BCM 400 3.7 with two T1s. The first T1 (bus 7- line 61-84) is working fine. Our second T1 is connected to a Micom unit. This DSXI port on the Micom unit is set up like a t-1. When we connected a t1 cross cable this solve half our problem (remote sites can call the home office)...

I am unable to completely uninstall Norton systemworks. I was installing a new antivirus software when I receive a message informing me of my old software. I did a search and found the software, so I try to delete it. I receive a message stating access denied. Any suggestion?

We replace our cat5 cable with a T1 cross cable and change line pool. KNOW, we are able to dial 8 and receive dial tone. After we dial the 8 then 45/70/etc.,we do not hear any tones but are able to see the digits accross the screen. Any suggestions?

I setup a CCR Tree with a transfer node to VM #. I am unable to make this work. I replace the VM # with other numbers, this does work. Is their something else I must do or a new approach?

morgansdad, I am having problems setting up my DIDs to ring on our phones. Will give me your lay out? Thanks

I have no AA on line 241+. The if busy field is set to prime and prime set is set to their extension.

I did not setup any ring services

This was already done stephenwyker from the beginning.

acewarlock, In fact I took off AA on line 61 rhur 84. When I call one of the DID numbers I receive a message from the BCM voice mail(this mail box is not initialize and can not accept any message), but if I dial the DN after the VM recording play. I can reach there voice mail box and leave a...

good ideal thanks

I deprovision 8 lines 91-98. when we dial 8 the system tell me no free lines. How can I fix this?

Our AA answers each time someome call a DID number

I set the absorb length to zero.We used numbers like 845 and 817 to reach the different sites.

We install a new BCM 400 3.7 with two T1s. The first T1 (bus 7- line 61-84) is working fine. Our second T1 is connected to a Micom unit. This DSXI port on the Micom unit is set up like a t-1. Just to let you know we switch from an Option 11 c to BCM 400 and the set was working fine. This is...

We have a DN range from 300 TO 332. Our DID blocks are 1300s and 1500s. We would like these calls to ring on the assign target lines. OH, we have AA also. Taking Advice.... Thanks

Roldan, I replaced my old cards and the system works find. Upon further testing I power down our system and install one card at a time. I found out one card was bad and the other was good.

We have a MICS with Rel. 4.1 with a Flash ACD for our call center and a CP150 for our office. Yesterday we replace two LSD cards with two Norstar CLID cards (NT5B41GA). After we install these cards the AA would not answer plus I assign these lines on my phone .I could not see the incoming...

We have a MICS 4.1 rel. My question, will we have any problem with the new CLID (New NT7B75AAAG's) working in our system?

we have a GTM8 card with low volume on two ports. We have test each pots line with a BUT test set nd thing is fine. Our question is their a patch to handle this problem or do we need to replace this card?

hawks or senkls, on the absorblength should I use 0, all or what?