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  1. fordhouse

    Blocking incoming caller id on certain extensions

    Okay, great tip. Any help on acheiving this?
  2. fordhouse

    Blocking incoming caller id on certain extensions

    Is this possible? If possible, only on incoming external calls to certain DID's
  3. fordhouse

    SCN Dead Air

    Also, there are more issues with outside lines calling in, than with internal to internal.
  4. fordhouse

    SCN Dead Air

    4.2.(4). I'm sure where to enable SSA - pretty sure encryption isn't enabled. This problem only recently began, has been working years without any issues.
  5. fordhouse

    SCN Dead Air

    2 remote sites are having issues with incoming calls being dead air. Intermittent issue, once call can be heard there is no dropping of call, etc. Same issue when connecting to centralized VM, dead air - long delay, 10-15seconds. Ping time to VM server/ main 406 is 10-20ms. All VCM licenses are...
  6. fordhouse

    Delays after 4.2 upgrade

    After upgrading to 4.2 there is a few second delay after your enter your VM p/w, if you enter before the users vm recording the login fails. Is there some option to check on this? There is also a delay upon transfering to a user who has their phone forwarded. Now you must wait to here the line...
  7. fordhouse

    calls dropping - 3.0.65

    The phones are 4412D and 4406's. I keep it on that version because I was an early adopter of the initial release and remember how buggy it was. I feel confident on this release so I have been holding off on the upgrade.
  8. fordhouse

    calls dropping - 3.0.65

    I'm having calls being dropped after a few minutes of people being placed on hold. I'm on 3.0.65 - this is just a recent issue - I have been running this version a few years without any similar issues. It seems if someone calls a hunt # and are placed on hold the call is dropping after a few...
  9. fordhouse

    More Lines

    How can I have more lines per a phone? For example, the operator has 2 calls on hold and someone else dials in - it goes to auto-attendant automatically. There are availiable lines and the buttons are set to appearance. Is there something I'm missing?
  10. fordhouse

    Reversing text around a path.

    How can I reverse text direction around a path. For example, I have text going around a circle but it is upside down on the bottom because it is writing left to right in relation to the circle. How can I have the text around bottom right side up?
  11. fordhouse

    Huntgroup setup

    I tried that but it still didn't work. I just had to setup new huntgroup DIDs and forwarded the numbers I wanted to use to them and it worked fine.
  12. fordhouse

    Huntgroup setup

    That worked fine but when I try to move an extension that was already setup for a user as the huntgroup number it is moving their VM name wav and keeps saying invalid login when I try to login and change it. I reset the p/w multiple times(under HG vm) to blank and with a number but still wont...
  13. fordhouse

    Huntgroup setup

    I am two control units, one is on 3.1(65) and one on 3.0(40). I'm trying to setup a hunt group on unit with 3.1 but the main unit is on 3.0 where the call routes are setup. I have many routes setup prior to the ver. mismatch that are still working but I am unable to create any new huntgroups, is...
  14. fordhouse

    Fax problems after 406v2 upgrade

    I upgraded to 3.1.65 and the issue resolved itself.
  15. fordhouse

    Fax problems after 406v2 upgrade

    I upgraded our 406v1 to a 406v2, all phones work etc. except the faxes are unable to send receive now after the upgrade. The extensions are correct but there sounds like very bad static is on the line. Nothing has changed but the the 406v2 and that is when the problem started. We are on release...
  16. fordhouse

    IP406 Expansion ports intermittent

    I put in the new 406 but now the VM isn't working just dead air. This 406 isn't the gateway, the other 406 has the licenses for VM etc. Everything is working except VM anyone know what I am missing?
  17. fordhouse

    IP406 Expansion ports intermittent

    One on of my 406's I am using 4 expansion ports. Port 2 has a digi that hosts most of the users. Within the last 24 hours ports 1 and 2 and going off and it takes alot of rebooting to get the ports to light back up. When the expansion port turns off the phones still show users on the phone but...
  18. fordhouse

    wav files in Account folder

    I know in voicemail pro the option is under administration-prefs-general-housekeeping. There you can define the number of hours to keep after being deleted.
  19. fordhouse

    800 #'s with VM pro acting strange

    It is going directly to a group. You are correct, once it it picked up it is transferred to an individual. Since there is not a "reception" for a group is there a work around? Thanks
  20. fordhouse

    800 #'s with VM pro acting strange

    Yes, it has the receptionist's extension there.

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