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The ceramic heaters on the ink loader may be bad. You probably will need a new ink loader. The ceramic heaters heat and melt the ink sticks..

did you check the plug on the right side of the printer that you plug into the paper drum heater...

yes this is due to a faulty drum maint. clutch. Xerox has designed a better maint. clutch for this issue. Part # 650428800

yes this would give you the replace media tray. Take a small piece of thin card board and a piece of scotch tape and tape it across the top hole. Be careful to only cover the top hole. This will get you bye until you can order the new piece. When the piece falls out it usually breaks the tabs on...

No they can not be used. The ink loader is shaped different than the 860. As far as the chemistry it is not different. But it is a pain to try to shave ink sticks to fit the ink loader.

Glad that you got it resolved.

there is a known problem with the transfix sylenoid sticking. It may not do it for 5 pages or it may take a hundred pages. On the right side of the printer about mid way at the to you will see a sliver bar with wires running through wire clips. There is a white cam the cam should rotate about...

sounds like the hdd can not load the os for the printer therefore it keeps rebooting. Fixed one like this the other day hdd part # is 650-4199-03

I have seen this many times. My company is a Xerox SDP. On the left side of the printer you will see a wheel with teeth on it. (it is a compound gear). Behind the compound gear is the Eccentric transfix Gear. If you pull of the gear you will see that the gear has a slot where the key slides onto...