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Is there a way we can find out the serial numbers of the phones registered from the system? I am looking for serial numbers for 6408 / 46xx series phones... we have a CM 3.1 thanks

hi, I am looking to route all outbound calls for a group through a Trunk group dedicated for them...this work by creatin partition groups and assigning a pg for each of them. However I have reached the max 8 PG. and am need of creating a few more... any ideas? please let me know...thanks

Hi, I am having to provide 8 different music on hold for my business process... Currently I am having 6 players and it is becoming a Nightmare to manage them...does anyone know of a simpler solution of connecting 8 or more MOH sources and is easier to manage...please let me know..

Hi, We have a fairly big network of 12 Passport 7480 NODES, with many voice and Data circuits terminating at the edge nodes. i would like monitor utilisation of each voice port I have and and keep a database for historical data. Basically, I need to know numberof simultanous calls, Number of...

It did occur a few times, there were no alarms in Node absolutely nothing. nortel sugegsted upgrade to 5.2.3 which we have done. just waiting now...

PLease help!!! I have strange issue, all of a sudden one of the protocol Ports on the Nortel Passport 7480 stops responding and users get thrown out of teh app's. The protocol port is created on the 2 port 100baseT card, the DLCI and FRDTE stats all show no errors and UP. I am at my wits end...

Hi, We have two different clients and both need CTI events from Avaya for Call rouing etc.. They are connected to the Same MAPD but have different connections (DLG links) Is there a way I can restrict the information flow of CTI events to the particular Clients Queue,Agents etc.. and not send...

How to send out the CLID 8885462314 on all outgoing calls thru a Trunk group? Whenever an outbound calls are placed thru this trunk grp I need to display this caller Id irrespective of the extension number of the caller.... Please Help!!!!! Thanks

Hi, I need to send out calling number and Calling Name from my Avaya switch on all outbound calls. I am using a multivantage V10 G3si. Can you please tell me how I can I outplulse a specific 10 digit number and Name on outgoing T1 PRI lines, If at all it is possible?? The t1 lines are ATT 5ess...

We are using Dial pads with headsets, they are from Plantonics and GN netcom...

We are using Avaya G3r system. I have tried "change terminal-par..." but it works only for a few type of phones does not work for 2500. will changing Off Premises Station to Yes wil help?They are actually very much hanging from the Analog cards of system.

Need help with the DB level of Analog phones. I have a number of Call centre agents using Analog phones, they have continously complaning of Low Volume levels on all calls.... Can you please tell him how do I amplify the customers Voice? The outbound trunks are ISDN PRI and have been set for...

avayafreakje can you tell me how is your PBX configured? If you can paste the screen shots that will be great. I know tie lines would work on ISDN PRI T1's tie line between two PBX, In this case I am trying to connect to the service provider in US directly, I have NI2 as well as ATT5ess...

Hi, I am at my wits end trying to figure this out...maybe you guys can help me out. I am trying to setup dial-out on the ISDN t1 PRI's using the TAC but am unseccussful so far...as long as I use ARS every call goes thru fine, but with TAC i end up getting the intercept tone,...!! Any Ideas or...

Hi, Need to know how we can nail down a DLCI to a particular trunk only? and if this trunk goes down only then go via the alternate path? Is this possible with Nortel 7480? thanks Keshav

Noo. I have been trying to get a loginto th site thru My vendor...But they seem to be very lethargic.. I am tryin to get it out of them... Is there any other way out?

hey guys just going thru this post, can you tell what QPPCN 969DR is??

Looking for PORS/DPRS routing. Specifically need to identify the exact trunk used by a DLCI, (we have multiple links between same node) and also want learn abt routing data thru predefined trunks and also Voice (over Networking). Thanks for your help!!

Thanks NT. Why I need BGP is cause I have already three weighted Static routes for a Destination IP address. We are using ECMP. I have 3 Static in place corresponding to 3 PVC's over the WAN with each of CIR of 1.2 Meg. Running BGP over PP will help me get RID of Static's and the Pain of...

Would like to know if there are any documentatioon for Trffice engineering between the Nortel 7480 passport nodes? Any idea where I can get them?