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  1. mgoston

    Coverage after answering two calls?

    Is there a way to send a call to coverage only after the station has answered two calls? This user wants the third call to go to voicemail automatically.
  2. mgoston

    Survivable Remote vs ESS

    Does a survivable remote have to be an embedded S8300 server? Can a survivable remote be a VMware server?
  3. mgoston

    I have an old Modular Messaging 2.0

    I have an old Modular Messaging 2.0 that crashed. Does anyone have access to modular messaging version 2.0-32.7 software?
  4. mgoston

    Internet Messaging "Number of incoming messages in queue"

    Thanks KenMeans. Everything still works fine and that number hasn't changed. I guess I'll chalk this one up to a software bug for that old release.
  5. mgoston

    Internet Messaging "Number of incoming messages in queue"

    I have setup SMTP to deliver voicemail to email and it is working properly. The only question I have is in the System Control & System Status it shows messages in the Number of incoming messages queue. Is there a way to clear this queue?
  6. mgoston

    Guest Administration Console Login/Password

    Does anyone know what the default login and password for the GAC is?
  7. mgoston

    "Call cannot be queued"

    Why is there a '#' in some of the steps?
  8. mgoston

    "Call cannot be queued"

    Check you 'queue length' setting on the hunt-group form to make sure that you are allowing enough calls to queue.
  9. mgoston

    Denial event 1920: LM fail

    Found the solution on this one. Did a reset system 4 to clear it. As soon as the IPSI's registered the system allowed additional IP phone registrations. My guess is that the LM (Login Manager) is a communication manager process that can get locked up. Thanks for the posts!
  10. mgoston

    Denial event 1920: LM fail

    I have a CM 4.0.2 system that is not allowing IP phones to register with the system. The system currently has over a thousand phones registered and working but is not allowing any new registrations. Also if you disconnect a phone it is not allowed to reregister. The system has plenty of IP...
  11. mgoston

    Replace ring generator in MCC cabinet

    Does anyone remember whether or not you have to shut down the cabinet to replace the ring generator?
  12. mgoston

    S8710 password change does not automatically update on the standby server

    My customer has a CM 4.x system that has a 30 day expiration on passwords. When the customer changes the password on the active server the new password is not changing on the standby server. There are no server synchronization alarms. The standby is refreshed, shadowing is up, and duplication...
  13. mgoston

    Fax quality

    The circuit is in that gateway? If so, did you set your sync source for that gateway?
  14. mgoston

    Fax quality

    What kind of trunks are you using? Do you have trunks in that G700? What codecs are you using? Did you set fax relay/pass-through? T.38?
  15. mgoston

    Two extensions on an agent phone

    Make her primary station number a non-did and put that number in the hunt-group. Give her bridged appearances to 2297 which would be setup as a phantom extension. You might have to program a aut-msg button on the phone for message waiting indication.
  16. mgoston

    Trunk Use Opinion / Question

    The only concern I can think of would be your search order. Since the carrier controls the search order of calls coming in I would make sure that you carve out the opposite end of the search order to make sure that all of your trunks are not full with incoming calls when someone goes to dial 911.
  17. mgoston

    IP-NETWORK-MAP and Network Regions

    Media gateways and cabinets network region settings are programmed when you add the cabinet/media gateway. IP circuit packs also get their network region settings from the IP-Interfaces settings. Phones/IP endpoints are the only devices that I know of that use the IP Network Map settings.
  18. mgoston

    CM 4.0.2 Kernel Security Update

    Does anyone know if there is a PSN out there for CM 4.0.2? I have a customer requesting a security update following a security audit. This is a JITC load.
  19. mgoston

    Play announcement over paging

    Does anyone know of a way to play and announcement over paging? We have a customer that is a hostpital that would like to play a lullaby over the paging system when a baby is born. I tried to conference a page with an announcement and I get denial event 1644: Invalid digits.

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