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- Users: claytaylorgreene
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PC Attendant BLF for 2250 CIU
They are probably supporting the old BLF feature of the Meridian1 (limit of 150 consequtive DNS). If programmed properly the PBX automatically notifies the console/PC console if the state of one of the 150 DNs changes (busy to idle or vice-versa). The DNs will show busy under several...- claytaylorgreene
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
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PC attendant console
Goto www.pwin.com. The have PC consoles for the Nortel and BLF modules that work with them.- claytaylorgreene
- Post #2
- Forum: Nortel: CS1000 (Meridian) systems
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PC attendant console Vs M2250
Check out (www.pwin.com). They make PC consoles that work in conjuction with the M2250 so you have fall-back.- claytaylorgreene
- Post #9
- Forum: Nortel: CS1000 (Meridian) systems
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acd stats report software
You might check out PictureWindow Software (www.pwin.com) ACD report and real time statistics package also.- claytaylorgreene
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
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ACD Reporting
Check out PictureWindow Software (www.pwin.com 908-362-4000). They have a package for Nortel ACD C2 that will provide reporting and real-time agent statisctics.- claytaylorgreene
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
