PC attendant console Vs M2250 1

[vikramkumar]

Folks:

Is Nortel PC attendant console better than M2250 from stability and functionailty perspective. What extra features does PC attendant console provide.

Vendor says, Nortel has stopped producing M2250 and I need to buy PC attendant console instead.

Is there a site where I can find detail information on PC attendant console?

Any comments would be greatly appreciated.

-Vikram

 

[johnpoole]

i installed half a dozen pc consoles right after they were released, they were not even close to dependable. nice features, lights and bells. but it seems one of the 6 was always getting rebooted. the customer had us take them out and install 2250's. i will not recogmend my customers to use the pc based consoles. i would expect nortel to support the 2250 for at least another 5 years. that is based on history, not insider information. in the past, end of production has occured at least 5 years prior to an item no longer being supported..

john poole
bellsouth business
columbia,sc

 

[Riaanl]

I Totally agree with John. The PC is prone to power problems, windows problems ect.ect....It also does not like Any noise on the line - be it from the power supply to the PC or the Cat 5 being routed close to power.
I also prefer a 2250 - although they look like the are out the 1950's. But if something works - its worth keeping.

 

[johnpoole]

i wish nortel would come up with a decent console, based on the 3900 series. your right about the 2250. older then dirt, but the bleeding edge is not where i want to be with my consoles

john poole
bellsouth business
columbia,sc

 

[Riaanl]

Apparently they are bringing out a IP Console some time this year.....should look good - just hope it performs as well as the 2250.

 

[johnpoole]

if it hits this year, maybe they'll get the bugs out of it before i retire.. used to do beta testing, now they let the techs find the quirks

john poole
bellsouth business
columbia,sc

 

[Riaanl]

Thats cool - I hope so to - but then again - nothing is fail safe till given to a user.......

 

[fizer]

I had the PC based program you are talking about when I arrived at the work site and after a week removed it. I learned the operators had nothing but problems and switched back to the 2250. Like it was said in earlier briefs the system has to be rebooted too much.

 

[claytaylorgreene]

Check out (

http://www.pwin.com).

They make PC consoles that work in conjuction with the M2250 so you have fall-back.

 

[tekice]

Has anyone tried Smile console s/w. installed this on several sites without problems