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It was an upgrade, but I already did a complete reinstall of voicemail pro.. did you have to delete your directory for it to work? Does it matter if Voicemail Pro is on a D: partition? Thanks for your info. The only part I didn't do was reboot before reinstalling.. so maybe that's the trick.

I already tried putting in the servers IP address in the xml doc which didn't help. Would I need to restart the server? I only restarted iis. The web browser I'm using is IE7.

So I'm on trial UMS license that allows 10 users. the IMAP portion works just fine, and the Web Voicemail works for logging in and seeing your message. You can even play it through the phone, but for some reason when you try to play the voicemail with the windows media player it just stops as...

Using IP Office 5 Desktops have XP Pro using IMS Client you install from VoiceMail Pro 4.0.07 Exchange Server 2003 So everything works as far as getting the voicemails within Outlook, but when you first open Outlook it scans all the folders within your Outlook and at this point it will say it's...

A GENERAL TRUNK INFORMATION A QCC QCC Extern A Trk SS/PP RemAccess Pool TlPrfx HldDisc Principal Prty Oper Switch A 801 1/ 1 No Remote Yes Long 4 A 802 1/ 2 No Remote Yes Long...

A EXTENSION INFORMATION A Extn SS/PP Type A 188 12/10 T/R A CTI Link : No Alarms: ACTIVE A Pool Access : A Page Group : A Primary Coverage : A Secondary Coverage : A Coverage Group : A Call Screening : OFF A...

I went into quick tools and looked at the telephone restrictions. the extension was unrestricted. It didn't have a pool dial code so I tried putting in 70, but that didn't help. the button still only shows "SysAcc -N" The line is not giving me anything at the moment.

My button does not have the pool-70 in it. Only the -N When I attempt to do the auto line select I have nothing to choose. I tried typing in 1 and 01, but that didn't help. As for extensions/lines&trunks.. I don't believe it's allowing me to do anything as it's defaulting to lines 01-20.

I was able to get the extension on no ring, but it made the extension completely dead. I think the reason why these instructions may not be working is because we are using PRI, so the 70 Pool - I does not show up on the button. It shows -N and the red light is no longer on. So when I try to...

I'm not sure what you mean by "set that button" I'm using winSPM 8. I did the first step on adding ext to lines and trunks.. I think. I went to extensions - lines trunks and added my ext to lines 1-20. When I go into cntrl-prg I'm unclear on how I assign the button to a no ring &. I'm...

How do you program an ext so that you don't need to dial the 9 to get an outside line? Line won't need internal access as it's an analog line that will only be calling outisde lines. Thanks

When we had a need to log calls I ended up using TGL Port Log. You can download the trial version at http://www.tglmicro.com/

Anyone using a Merlin or Magix system with ELI - Electric Lightwave? If so, what protocol did you use on the PRI setup? ATT Custom? NTNAPRI? When sending information over on PRI's is it better to have them send the whole 10 digits, or just the last 4?

Another question: We are using some ADTRAN TSU's. Would you suggest we keep using these, or should we plug in directly to the 100D Modules? We have one for LD, and one for Local.

We use ELI, and I haven't discussed anything with my sales contact. Would you have some information I should give them to make the transition easier?

I will be changing over my T1's to PRI. Both local and long distance. I have the Magix r2 processor with older legend modules. I was told my 100D's support PRI. Never have done this I wanted to get some opinions. 1. Is this easy enough to change if I'm familiar with winspm, or would you...

I use Merlin Mail Release 3 and when I modify/change the class of service on a mailbox (to change the size limits) it does not delete any voicemails already on that mailbox. I don't know of any way to find out how much storage is left, so you may have to lower storage size on some mailboxes to...

I'm going to try another module and see what happens. If I don't have any luck I may just let you look at the programming. Thanks

Is there such a thing as free non-demo CAS? Something that will work off of SMDR port on a Merlin Magix? I see upgrades for Windows CAS on Avaya's website, but not the actual program.

If you end up getting that wireless speakerphone let us know how it turned out. :)